Director of Corporate Enablement - CM5

Role Overview

Lead and orchestrate the provision of corporate support for a significant cultural and heritage initiative, ensuring seamless HR, procurement, finance, IT, legal, and administrative operations adhere to Qiddiya Group's centralized frameworks and support daily functions efficiently.

Primary Duties

• Plan, coordinate, and enhance all corporate support services with a leadership focus.
• Serve as the main accountability point for on-site corporate service delivery in line with operational and program needs.
• Set priorities, define workflows, and establish escalation paths to maintain responsiveness and efficiency.
• Guarantee corporate functions effectively enable operations, particularly during critical periods and major events.
• Manage responsibilities related to the Cultural Ecosystem, including engagement with government and external organizations as discussed.

Human Resources Management

• Supervise on-site HR operations covering onboarding, employee mobilization, relations, and administrative tasks.
• Collaborate with Group HR concerning recruitment, manpower planning, and employee lifecycle management.
• Prepare workforce for large-scale events via seasonal recruitment, temporary staffing, and contractor integration.
• Track workforce metrics and provide insights to leadership for informed decision-making.

Finance and Budget Oversight

• Assist in budget creation and consolidation in cooperation with Finance and department heads.
• Monitor function-wise operating expenses, ensuring they remain within approved budgets.
• Identify variances in financial performance and support remedial measures.
• Submit financial reports, forecasts, and data punctually to Group Finance.
• Promote financial discipline through structured protocols and controls.

Procurement and Vendor Relations

• Lead procurement coordination aligning with operational schedules.
• Collaborate with Group Procurement for vendor sourcing, evaluation, and onboarding.
• Manage vendor lifecycle including performance assessments, renewals, and issue handling.
• Ensure compliance with procurement policies, contracts, and governance.
• Support procurement for large events requiring rapid sourcing and deployment.

Legal and Compliance

• Oversee contract reviews, agreements, and compliance with regulatory requirements.
• Ensure governance and policy adherence across asset activities.
• Identify and reduce operational, contractual, and compliance risks.
• Maintain documentation and prepare for audits in all corporate processes.

IT and Systems Administration

• Manage on-site systems such as HRIS, access control, and workforce platforms.
• Coordinate with Qiddiya Technology for system support, upgrades, and troubleshooting.
• Ensure continual availability and efficiency of systems required for operations and staff.
• Implement digital tools to enhance operational performance.

Administration and Office Management

• Lead documentation, reporting, approvals, and internal process management.
• Maintain organized management of records, communication, and workflow systems.
• Supervise office logistics and internal coordination ensuring operational discipline and efficacy.

Cross-Functional and Group Collaboration

• Serve as the key liaison among HR, Finance, Procurement, IT, and Legal support teams.
• Partner with Operations, Programming, and Commercial teams to anticipate corporate needs.
• Align group policies with practical on-the-ground execution.
• Drive resolution of cross-functional issues and promote collaboration.

Performance and Continuous Improvement

• Establish KPIs and service levels for corporate support units.
• Monitor and analyze performance to identify improvement opportunities.
• Lead process optimization initiatives across corporate services.
• Ensure corporate service scalability to match asset growth.

Success Metrics

• Timely and effective corporate service delivery.
• Strict compliance with governance, financial, and legal standards.
• Adherence to budget and effective cost management.
• Efficient procurement and vendor coordination.
• High satisfaction levels among internal stakeholders.

Required Qualifications and Experience

• Extensive background (12-15+ years) in asset, facilities, or infrastructure management.
• Proven ability to manage large-scale assets, venues, or multi-use sites effectively.
• Strong expertise in facilities maintenance, infrastructure operations, and managing both permanent and temporary structures.
• Deep knowledge of MEP (Mechanical, Electrical, Plumbing) systems, utilities, and building infrastructure.
• Competence in vendor and contract management, including overseeing multiple service providers and contractors.
• Understanding of SLAs, performance management, and compliance requirements.
• Experience in supporting large-scale events or festivals and high-footfall public environments.
• Skilled at coordinating among multiple teams and stakeholders within governance frameworks.
• Experience with pre-opening and activation phases of major cultural or public assets.