Director of Commercial Strategy and Operations

Role overview

This is a senior commercial leadership opportunity in the United States for someone who can create and scale a commercial strategy and operations function from the ground up. The role partners closely with executive leadership to shape how a fast-growing field organization operates, with a strong focus on sales performance, analytical insight, operational discipline, and cross-functional alignment.

The position blends strategic direction with day-to-day execution. It offers the chance to influence revenue growth, territory design, compensation planning, and broader business transformation work. The environment is fast-moving and innovative, with AI-enabled insights, rigorous analysis, and continuous improvement playing a central role in decision-making. This role is well suited to someone who enjoys building scalable systems in ambiguity and wants high visibility and long-term impact.

Core accountabilities

• Work alongside senior sales leaders to define commercial direction, annual planning, operating cadences, and performance management routines that support revenue expansion.
• Build, refine, and rebalance sales territories while establishing the operational backbone needed for a large and growing field team.
• Own incentive compensation design, quota planning, and performance tracking so that sales behaviors stay aligned with business goals.
• Create executive-level dashboards, sales analytics, forecasting tools, and reporting structures that convert data into practical recommendations.
• Review commercial results, competitive movement, product introductions, and field activity to surface growth opportunities and process improvements.
• Use AI solutions and advanced analytics tools to strengthen decision-making, automate work, and raise commercial operations productivity.
• Drive strategic initiatives across sales, product, marketing, market access, and technology functions to support growth and operational excellence.
• Develop scalable processes, guide analytical teams, and help embed a culture of continuous improvement and data-led execution.

Experience and requirements

• At least 10 years of experience in commercial strategy, sales operations, revenue operations, management consulting, or a closely related business leadership role.
• Track record of working with senior sales leaders to build commercial strategies that support rapid growth.
• Proven ability to design territories, quota structures, and variable pay programs for large field sales organizations.
• Strong quantitative and problem-solving skills, with hands-on use of Excel, Salesforce, AI tools, and business intelligence platforms.
• Background leading high-performing teams in analytics, commercial operations, or data science.
• Excellent executive communication, stakeholder management, and presentation abilities, with the credibility to influence leaders at multiple levels.
• Self-starter mindset with strong ownership, adaptability, and comfort working in changing environments.
• MBA or another advanced degree is preferred.
• Experience in molecular diagnostics, healthcare, life sciences, oncology, prenatal diagnostics, or another regulated healthcare setting is highly valued.
• Exposure to AI-driven workflows, large language models, or automation within commercial functions is a strong plus.

Benefits and compensation

• Total annual compensation can reach up to $471,554.
• Base pay is $246,525 to $267,962 per year, depending on experience and qualifications.
• Equity participation and a corporate bonus plan are included.
• Medical, dental, and vision coverage is provided, with certain employee plans fully paid and strong dependent coverage available.
• 401(k) retirement plan with a 4% employer match.
• Paid family bonding leave of 16 weeks at full pay for eligible employees.
• Supplemental fertility support.
• Paid time off that grows with tenure.
• Company-issued technology and equipment to support work productivity.
• Collaborative and transparent culture with regular all-company meetings and the chance to contribute to meaningful healthcare innovation.
• Opportunity to help shape a rapidly expanding commercial organization in an innovative healthcare environment.

Application and data processing notice

The hiring process for this role is managed by a partner company. Applications and next steps are handled by their internal team, while an AI-powered matching process is used to review applications quickly and fairly against the role’s core requirements.

Candidate data may be processed to evaluate eligibility and share relevant details with the hiring employer, based on legitimate interest and pre-contractual measures under applicable data protection laws, including GDPR. Applicants may exercise rights such as access, correction, deletion, and objection at any time.

Artificial intelligence tools may also be used to support parts of the hiring workflow, such as reviewing applications, analyzing resumes, or identifying possible inconsistencies or verification signals. These tools assist recruiters and do not replace human judgment. Final hiring decisions are made by people.