Director - Food & Beverage

Overview

Join a renowned hospitality leader as the Food & Beverage Director, playing a pivotal role in steering the strategic and operational aspects of the hotel's food and drink services. This role centers around crafting exceptional guest experiences while driving business growth through innovative, high-quality dining offerings.

Key Responsibilities

• Formulate and execute a strategic plan for the food and beverage division in line with the organization’s overarching goals.
• Oversee daily management and operations of the Food & Drinks department to fulfill operational requirements efficiently.
• Conduct market analysis and stay abreast of emerging trends to uncover growth and innovation prospects.
• Collaborate with multidisciplinary teams to develop creative and trend-responsive food and drink concepts.
• Partner with chefs, mixologists, and sommeliers to design menus that balance creativity, quality, and cost-effectiveness.
• Assess menu success, gather guest input, and implement improvements to boost satisfaction and profitability.
• Enforce consistent operating procedures across food and beverage outlets to maintain high standards and operational efficiency.
• Manage inventory, control costs, and oversee budgeting to meet financial goals.
• Ensure compliance with health, safety, sanitation, licensing, and internal policies.
• Mentor and support staff including bartenders and servers fostering professional development.
• Set targets, schedules, budgets, and policies for the department.
• Review customer satisfaction data to drive continuous improvement initiatives.
• Engage in the preparation and management of the annual budget and financial plans.
• Maintain budgetary discipline related to food, liquor, and payroll expenses.

Required Qualifications and Skills

• Excellent communication, both verbal and written.
• Proactive approach to work and problem-solving abilities.
• Strong leadership and teamwork capabilities.
• Profound knowledge of forecasting, budgeting, and inventory systems.
• Minimum of four years managerial experience in a 5-star hotel setting.
• Preferably holds a relevant degree.
• Experience within the African hospitality market is desirable.
• Demonstrated passion for exceptional guest service.

Core Values and Culture

The role emphasizes integrity, leadership, teamwork, ownership, and immediacy—values that define the commitment to delivering memorable guest experiences and foster an environment of accountability and passion.

About the Employer

As a global hospitality leader, the company is dedicated not only to exceptional guest experiences but also to creating an award-winning work culture, having hosted over 3 billion guests globally. The employer is recognized consistently as a top workplace and strives to support career growth at every level.