Direct Support Professional - Norwich Region

Role Overview

Springbrook has been supporting individuals with intellectual and developmental disabilities for more than 95 years. This role is centered on delivering direct care and meaningful daily support in educational, residential, and community settings. The work is varied, people-focused, and designed to help individuals build skills, increase independence, and live with dignity.

As a Direct Support Professional, you may spend your day helping with everyday activities such as personal care, meal preparation, community outings, recreation, and other day-to-day needs. The environment can include adults or children, and shifts may fall on days, evenings, overnights, and weekends.

Compensation and Bonus

New team members may qualify for a sign-on bonus of $1,500. Pay is stated at $20.00 to $22.00 per hour, with the exact rate depending on experience and qualifications.

What the Job Involves

You will support individuals across all areas of their lives while encouraging choice, independence, and safe practice. The position also requires attention to Springbrook policies and applicable state rules to help ensure smooth and secure program operations.

Schedule and Work Conditions

Both full-time and part-time opportunities are available. Shifts may include days, evenings, and overnight hours, and weekend work is available. Flexibility is important, including the possibility of mandatory overtime when needed. Staff may also be moved to other locations based on business requirements.

Qualifications and Requirements

Applicants should have a high school diploma or an equivalent credential. Prior experience supporting people with developmental disabilities is preferred. Strong verbal and written communication is important, along with basic comfort using email and common software tools such as Microsoft Excel, Outlook, and Word. The ability to quickly learn new software is also expected.

This role involves physical demands, including lifting up to 50 lbs independently and helping lift loads above 50 lbs. Candidates must be able to carry out all required physical interventions, meet the standards needed to operate Springbrook vehicles, and hold a valid driver’s license.

Equal Opportunity Statement

Springbrook is committed to equal employment opportunity and does not allow discrimination or harassment based on protected characteristics, including race, color, religion, creed, gender, marital status, sexual orientation, national origin or citizenship, age, genetic predisposition or carrier status, gender identity or expression, disability, military or veteran status, sexual or reproductive health decisions, traits historically associated with race, or any other legally protected status.