Digital Business Relationship Manager

Position Overview

We are looking for an experienced Digital Business Relationship Manager to join a prominent organization on an initial three-month contract at the Richmond location. This role serves as a critical liaison between executive leadership and IT & Digital Services, playing a key part in driving strategic digital transformation initiatives.

Key Responsibilities

• Formulate and sustain multi-year digital investment plans that align with organizational goals and risk tolerance.
• Collaborate with delivery, architecture, and operations teams to ensure seamless execution of digital strategies.
• Establish and nurture trusted partnerships with senior stakeholders such as Deans and Executive Directors to influence digital priorities and funding.
• Lead various forums and working groups to enhance visibility and foster shared accountability in digital projects.
• Assist in preparing business cases, strategic documents, and governance materials.
• Monitor benefits realization, oversee risks, and suggest modifications to optimize value delivery.
• Scout market trends and emerging technologies to identify innovative opportunities.
• Ensure all digital initiatives comply with cybersecurity, privacy, and regulatory standards.
• Encourage collaboration across different portfolios to manage dependencies and speed outcomes.
• Provide strategic insights drawn from business interactions and technological market developments.
• Drive continuous improvement through lessons learned and stakeholder feedback.

Qualifications and Skills

• Post-graduate degree in IT, Business, Strategy or substantial senior-level experience in related fields.
• Demonstrated expertise in creating comprehensive digital roadmaps within complex organizational structures.
• Strong aptitude in benefits realization, portfolio governance, and strategic prioritization.
• Outstanding negotiation, interpersonal, and communication abilities.
• In-depth knowledge of digital transformation frameworks and emergent technology trends.
• Ability to convert strategic objectives into executable digital projects.
• Familiarity with enterprise governance models and business-IT alignment strategies.
• Experience with portfolio management platforms such as ServiceNow or Jira Align.

Preferred Qualifications

• Certifications such as SFIA, ITIL, Agile Portfolio Management, or TOGAF.
• Background in federated or matrix-style governance settings.
• Formal education or training in stakeholder engagement or organizational change leadership.