- Experience
- 1–2 yrs
- Salary
- SGD 4,700 – SGD 4,700 / month
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Education
- Banking or finance background
- Eligibility
- Candidates with 1 to 2 years of relevant banking, financial services, or related experience are encouraged to apply. Fresh graduates with banking or finance backgrounds are also welcome. Applicants must be comfortable communicating in English and Mandarin and available for shift work across HK, SG,…
- Resume
- Required to apply
Where you'll work
Job description
Role overview
You will join a major global financial services organisation and work with a regional digital banking function based in Singapore. The team collaborates closely with Client Advisors and Markets teams across Hong Kong, Singapore, and Australia to encourage use of digital banking tools and deliver a smooth client journey.
What this role involves
In this position, you will provide direct support for regional digital activation activities. The job is client-facing and hands-on, with regular coordination alongside Client Advisors to help customers activate and use the banking platform. It also offers exposure to cross-market banking operations and stakeholder coordination.
Key duties
- Assist Client Advisors when helping clients with digital banking activation and platform navigation.
- Partner with team leads to maintain a polished, efficient client service experience.
- Respond quickly and professionally to client questions and requests.
- Develop and maintain effective working relationships with Client Advisors.
- Support coverage for Hong Kong, Singapore, and Australia markets when required.
Requirements
Applicants should have 1 to 2 years of experience in banking, financial services, or a related area. Fresh graduates with a background in banking or finance are also encouraged to apply. The role calls for a strong service orientation, close attention to detail, clear communication, and a proactive approach to solving problems. Conversational English and Mandarin are required, as interaction with regional stakeholders and clients is part of the job. Candidates must also be willing to work a shift schedule covering HK, SG, and AU markets. Working hours are between 6:00am and 8:00pm, with no overnight or 24-hour rotating shifts, and public holiday coverage may be needed.
Additional information
This is a 12-month contract role based in Singapore. The salary is stated as up to SGD 4.7k. The position supports regional market coverage across Hong Kong, Singapore, and Australia.
Notice
This role is managed on behalf of a hiring representative. Reference and registration details were included in the source and have been omitted here.