Deputy Manager - Revenue Management (Flights)

About the Role and Function

This position as Deputy Manager in Revenue Management is based in Gurugram and reports to the Senior Manager of Revenue Management. The Flights business at MakeMyTrip is a vital growth driver offering a comprehensive flight booking experience across both domestic and international markets in India. The team emphasizes innovation and customer satisfaction, backed by industry-first features and superior post-booking services, aiming to maintain leadership in the travel aggregator space.

Responsibilities

• Set and execute both immediate and long-term growth plans, collaborating with multiple teams to meet business objectives.
• Oversee the business profit and loss (P&L), formulating strategies that achieve revenue targets.
• Manage active revenue factors tactically to reach daily goals in margin, conversion, and transactions.
• Lead negotiations and alliances, as well as develop and implement targeted marketing campaigns.
• Monitor and control key performance indicators to maintain strong operational performance.
• Conduct in-depth competitor pricing analysis to refine category pricing strategies.
• Utilize demand and traffic data analytics to guide business and marketing decision-making.
• Partner with marketing teams to craft and deploy campaigns aimed at customer engagement.
• Explore and understand new markets and consumer segments, collaborating with cross-functional teams to optimize conversion rates.
• Work alongside product teams to enhance platform conversion specifically within the flights category.
• Drive automation projects and improvements in pricing, reporting, and alert systems.
• Coordinate with operations teams to ensure seamless post-sale customer experiences.
• Develop and maintain interactive dashboards using multiple data sources for business insights.
• Apply statistical analysis to resolve business queries and generate actionable insights.
• Identify key business performance drivers and advocate for process improvements to boost efficiency and productivity.

Qualifications and Experience

• MBA degree from a recognized institute.
• 2 to 4 years of experience in revenue or category management roles in consumer-facing, tech-driven businesses, preferably within e-commerce.

Key Success Attributes

• Strong business acumen with a goal-oriented mindset towards maximizing return on investment and revenue generation.
• A deep passion for data analysis, capable of deconstructing complex business challenges through structured analytical thinking.
• Effective communication and interpersonal skills enabling successful stakeholder management and alignment.
• Energetic and collaborative team player attitude, with a strong sense of ownership and a drive for results in a fast-paced environment.