Demand Planner, Travel Retail & Middle East/Africa - FTC

About Charlotte Tilbury Beauty

Charlotte Tilbury Beauty was established in 2013 by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE. Since then, the brand has changed how people discover and use beauty products by creating an easy, approachable, and giftable range for customers everywhere. Over the past decade, the company has grown rapidly, expanded into 50 markets and beyond, and built a global team of more than 2,300 people.

Today, Charlotte Tilbury Beauty operates as a fast-growing international business, supported by technology-led retail and product innovation. The culture values ambition, collaboration, bold thinking, and a shared drive to achieve exceptional results.

About the Role

This position sits within Demand Planning, a key part of the Sales & Operations Planning process. The role is responsible for keeping SKU and customer-level forecasts current by using the latest market input from Sales, Finance, Marketing, and New Product Development. The aim is to create the most realistic demand outlook possible, with particular emphasis on supporting the procurement plan.

The company is looking for someone with hands-on Demand Planning and Supply Chain experience, strong communication skills, and the ability to build trusted relationships across functions. The ideal candidate should be tactful, confident in challenging assumptions, and able to handle difficult conversations when needed. A strong track record of improving forecast accuracy, along with an understanding of the beauty market, is also important.

Key Responsibilities

• Own and continuously improve the Travel Retail and Middle East/Africa demand plan for sales-in forecasting.
• Maintain a sell-through forecast at SKU and customer level to support the wider demand plan.
• Hold regular reviews with Commercial and Finance teams to ensure the latest business intelligence is reflected in forecasts.
• Build strong working relationships with stakeholders so supply chain teams always have up-to-date information.
• Partner with Customer Supply Chain colleagues to factor in customer inputs such as stock levels and shelf availability.
• Support the monthly S&OP process by keeping regional templates, reports, and related materials current and ready for executive sign-off.
• Evaluate and challenge regional new product development forecasts and make sure launch assumptions are built into the plan.
• Act as the local forecasting specialist for relevant commercial teams.
• Track and manage regional planning KPIs.
• Help implement a new system tool that will strengthen the demand planning process.

Reporting Line

You will report to the Head of S&OP, EMEA.

About You

Charlotte Tilbury Beauty is looking for a proactive professional who thrives in a fast-moving environment and is comfortable working with pace, change, and high expectations. Applicants with a similar background or transferable skills are encouraged to apply if they can demonstrate the required capability.

Requirements

• Strong academic foundation.
• Several years of experience in a Demand Planner role is essential.
• Experience in other Supply Chain functions is an advantage.
• Proven ability to question forecasting assumptions and influence senior stakeholders.
• Evidence of taking ownership of projects or process improvements through to delivery.
• Good commercial understanding of the end-to-end supply chain, including supply planning and customer supply chain teams.
• Exposure to forecasting systems and implementation work is desirable.
• Advanced Microsoft Excel skills.
• Knowledge of additional European languages is a plus.

Additional Information

This is a fast-paced, dynamic workplace where adaptability and a strong desire to contribute to a global dream team are highly valued. The employer notes that the stated requirements are a guide, and candidates with more or less experience may still be considered if they can demonstrate the right skills.

Why Join Us

• Join a values-led, high-growth business with a mission to help people everywhere feel like the best version of themselves.
• Hybrid working model with flexibility to suit your needs.
• 25 days of holiday, plus bank holidays, and an extra day for your birthday.
• Inclusive parental leave support for parents and carers.
• Pension and life assurance benefits for financial planning and security.
• Wellness and social support, including Medicash, employee assistance programmes, and regular team socials.
• Dog-friendly days and designated spaces for bringing your dog to work.
• Generous product discount and gifting.

Diversity and Inclusion

The company welcomes applicants from diverse backgrounds, cultures, voices, beliefs, and perspectives, and aims to build a workforce that reflects the communities and customers it serves.