Deal Desk Analyst

About Delinea

Delinea specializes in safeguarding human and machine identities via an intelligent, centralized authorization platform. Their cloud-native Identity Security Platform utilizes AI to manage identity lifecycle across cloud environments, traditional infrastructure, SaaS applications, and AI, enabling organizations to assign correct access rights, identify anomalies, and react swiftly to threats. The platform boasts fast deployment, superior uptime, and requires significantly fewer resources compared to competitors.

Join a global, innovative team driven by world-class leadership and a culture valuing diversity, respect, and fairness to help enhance enterprise security worldwide.

Job Overview

The Deal Desk Analyst position within the Finance & Accounting team acts as a pivotal liaison among Sales, Finance, Legal, and Product groups. Responsibilities include managing deal structuring, pricing, contract creation, review, and approvals for complex and high-value SaaS transactions, ensuring alignment with company policies and regulatory demands. This individual contributor role supports accelerating revenue and maintaining contractual compliance.

Primary Responsibilities

• Manage and support all stages of commercial transactions, including structuring deals, pricing strategies, contract drafting and approvals for customers and potential clients.
• Create, revise, and finalize contracts ensuring terms accuracy and adherence to corporate standards.
• Collaborate with sales teams to provide quoting assistance using CPQ and CRM systems.
• Oversee the approval process workflow, routing requests, monitoring progress, and coordinating timely feedback from stakeholders including Finance and Legal.
• Assess deal economics such as discounting, extended commitments, customized payment plans, and bundle pricing against internal policies and external regulations.
• Act as the primary contact for deal and contract inquiries from Sales and Account Management teams.
• Investigate and resolve deal-related issues by consulting relevant internal teams and resources.
• Assist Sales Enablement with deal-related training, resource development, and process documentation.
• Maintain accurate and up-to-date records of deals, quotes, and contracts within Salesforce.
• Partner with Revenue Operations to enhance deal desk workflows, approval processes, and quoting tools.
• Support financial closing activities during month-end and quarter-end, including deal reviews and pipeline reporting.

Required Qualifications and Experience

• At least 3 years’ experience in Deal Desk, Sales or Revenue Operations, Finance, or related analytical roles within a SaaS environment.
• Comprehensive knowledge of SaaS business frameworks, subscription pricing models, recurring revenue metrics (ARR/MRR), and revenue recognition rules (experience with ASC 606 preferred).
• Practical expertise with Salesforce CRM and familiarity with CPQ solutions like Salesforce CPQ, DealHub, or Apttus.
• Proven ability to prioritize and deliver results under pressure, particularly during critical quarter-end periods.
• Keen attention to detail coupled with a systematic, process-driven approach.
• Strong communication skills to effectively engage with sales, finance, legal teams, and executives.
• Proficiency with Excel or Google Sheets for financial modeling and deal analysis; BI tool experience such as Tableau or Looker is advantageous.
• Sound judgment in handling deal exceptions, with aptitude to escalate when necessary.

Preferred but Not Mandatory

• Experience managing enterprise SaaS deals involving multiple products or platform bundling.
• Exposure to contract negotiation processes, including legal redlining.
• Background in financial analysis, deal structuring, or pricing strategy development.

Why Choose Delinea?

• Engage in meaningful work protecting critical human and machine identities for global organizations.
• Be part of a smart, driven, and collaborative team fostering innovation and career growth.

Our Core Values

• Spirited: We infuse enthusiasm and passion into our work.
• Trust: We uphold integrity and meet our commitments.
• Respect: We value diverse perspectives and teamwork.
• Ownership: We demonstrate initiative and follow through.
• Nimble: We adapt rapidly in a dynamic environment.
• Global: We embrace diversity to enhance outcomes.

Employee Benefits

• Competitive remuneration and rewarding bonus schemes.
• Inclusive healthcare coverage and pension/retirement matching.
• Comprehensive life insurance, employee assistance programs, paid leave, and company holidays.

Equality and Compliance

Delinea is committed to equal opportunity and prohibits discrimination across all protected characteristics. Employment offers are contingent upon successful background checks, education and employment verification, as well as review of public social media.