Data Entry Clerk - Enhanced Care Management (ECM) - Onsite in Los Angeles

About Amity Foundation

Amity Foundation is a well-respected organization committed to fostering transformation in individuals by providing a safe environment focused on trust, value formation, responsibility development, and lasting relationship building. The foundation supports marginalized populations affected by addiction, homelessness, trauma, incarceration, poverty, and discrimination through research, community building, and rehabilitative programs.

Role Summary

The Data Entry Clerk will work within the Enhanced Care Management (ECM) - Community Supports program, which targets comprehensive and coordinated healthcare services for high-need, complex patient populations. This role plays a crucial part in the program’s data management, enabling optimal care delivery, compliance, and quality assurance.

Key Responsibilities

• Precisely input ECM student and member demographic details, referral data, admission dates, and mandatory program fields into the electronic health record (EHR) system.
• Upload essential documentation including consents, eligibility verification, releases of information, care plans, assessments, and outreach logs into accurate EHR sections while maintaining strict filing conventions.
• Track and address incoming referrals promptly in accordance with MCP timelines.
• Collaborate with accounting to prepare reports from the EHR system to support timely claims submission and reimbursement.
• Ensure all admissions and enrollment data comply with Medi-Cal, DHCS, and various managed care plan requirements.
• Communicate with case managers and clinical staff to resolve documentation inconsistencies and to secure missing paperwork.
• Support quality assurance audits by ensuring all required documentation is uploaded ahead of internal and external audits.
• Monitor workload dashboards and notify leadership regarding any delays or issues in referral data processing.
• Respond professionally to phone and email communications and participate in trainings and meetings as directed.
• Perform other assigned duties as necessary.

Required Qualifications and Skills

• High school diploma or GED with at least two years’ experience in data entry or administrative functions, preferably in healthcare or social services.
• Exceptional attention to detail and ability to accurately handle complex information.
• Strong organizational and time-management capabilities.
• Proficiency in data entry and usage of EHR platforms such as Exym or Epic, with capability to quickly adapt to new systems.
• Good command of Microsoft Office applications including Word and Excel, and familiarity with digital document management.
• Effective written and verbal communication skills.
• A valid Driver’s License is mandatory.
• Experience reviewing services prior to claim submissions in behavioral healthcare settings is advantageous.

Physical and Mental Work Requirements

• Ability to frequently lift or move up to 50 pounds.
• Regularly required to sit, stand, type, and use repetitive motions over long periods.
• Occasional requirements include reaching, climbing, pulling, pushing, stooping, and walking.
• Must communicate effectively both verbally and in writing, utilizing various types of vision including close and peripheral.
• Adaptability to shifting priorities, maintaining professionalism, and managing mental and emotional stress.

Work Environment and Conditions

• Indoor office setting with moderate to occasionally loud noise levels.
• Temperatures range usually moderate to cool, sometimes experiencing hot or cold conditions.
• Local travel by vehicle may be required.

Compensation and Benefits

• Hourly wage ranging between $24 and $26.
• Medical, dental, and vision insurance.
• Paid vacation, sick leave, and holidays.
• 401(k), health savings account (HSA), and life insurance plans.