Daily Reconciliation Team Lead

About the Role

We are seeking a Daily Reconciliation Team Lead to join a finance division within a global organization based in Dubai. The role begins with hands-on daily reconciliation duties across payment providers, banking institutions, and internal platforms, gradually evolving into a leadership position overseeing the team. This opportunity suits someone detail-focused, analytical, and dedicated to enhancing operational processes in a dynamic international setting.

Core Responsibilities

• Conduct comprehensive reconciliation of transactions spanning various payment providers, bank accounts, and internal records.
• Extract, compile, and manage reports from provider systems to facilitate reconciliation activities.
• Identify and resolve discrepancies swiftly and independently.
• Allocate or reassign transactions that are not auto-classified, ensuring accuracy in assignment.
• Provide frontline support to team members in addressing reconciliation challenges.
• Assist in managing provider reports during peak workloads or staff absences.
• Collaborate with technical teams to integrate API solutions for automating data imports into SAP or custom systems.
• Maintain consistent communication with payment providers to resolve operational difficulties.
• Ensure all reconciliation procedures adhere to internal controls and audit standards.
• Participate in preparing documentation, training materials, and onboarding processes for new colleagues.
• Serve as a deputy to the Reconciliation Team Lead, aiding in task delegation, prioritization, and quality assurance.
• Continuously review workflows to propose automation enhancements and partner with technology teams to minimize manual tasks.
• Utilize and help improve reconciliation software tools including spreadsheets, SAP, and business intelligence dashboards.

Qualifications and Skills

• Minimum of 3 years demonstrated experience in reconciliation, accounting, or financial operations.
• Excellent analytical and problem-solving capabilities with acute attention to detail.
• Advanced proficiency in Excel or Google Sheets; familiarity with SAP or BI tools is advantageous.
• Capable of working autonomously and collaborating with cross-functional teams in finance, technology, and support.
• Effective communication skills necessary for interaction with providers and internal stakeholders.
• Fluency in English and Russian or Ukrainian languages is required.

Personal Attributes

• Strong critical thinking paired with a proactive, solution-focused attitude.
• Highly organized and capable of managing multiple priorities efficiently.
• Team-oriented collaborator who can also take individual accountability.
• Adept at shifting from hands-on tasks to supervisory responsibilities.
• Process-oriented with a talent for identifying opportunities to standardize and improve procedures.