Cyber Defence Center Analyst

Role overview

StarHub is hiring a Cyber Defence Center Analyst to support security operations from its Kuala Lumpur location. Reporting to the CDC Manager, this role focuses on watching for security events, investigating alerts, and helping the organisation respond quickly and effectively to incidents. The aim is to protect the confidentiality, integrity, and availability of company systems and data.

Work schedule

This position involves 12-hour shifts, including day or night rotations, as part of a 24x7 security coverage model.

Key responsibilities

• Track security alerts and events using SIEM, SOAR, and other monitoring platforms.
• Carry out first-level triage to judge the seriousness and likely business impact of incidents.
• Use advanced tools and investigative methods to detect, analyse, and contain threats.
• Help design incident response actions and work with other teams to execute them.
• Prepare and maintain incident documentation, including follow-up and post-incident reports.
• Join threat intelligence and security update sessions to remain aware of new risks.
• Support continuous improvement of response playbooks and standard operating procedures.

Requirements

• A Bachelor’s degree or diploma in Computer Science, Information Security, or a closely related discipline; equivalent practical experience may also be accepted.
• Three to four years of experience in a Security Operations Center or a comparable security function.
• Strong understanding of network protocols, operating systems, and security tools.
• Working knowledge of network and system compliance requirements aligned to recognised standards and regulations.
• Hands-on familiarity with SIEM, SOAR, EDR, firewalls, and threat intelligence solutions.
• Professional certifications such as CEH, CISA, or GCIH will be viewed positively.
• Experience or exposure to telecom and cloud environments will be an advantage.
• Must be self-directed, practical, proactive, and able to think critically and solve problems effectively.
• Strong analytical judgement, communication, and interpersonal abilities are needed.
• Willingness to travel occasionally between Singapore and Malaysia is required.
• Applicants should be outcome-driven, customer-focused, adaptable, and eager to learn new technologies.

Additional information

The role may involve responding to fast-moving security situations and working closely with internal stakeholders to maintain a high standard of service and incident handling.