Customs Operations Specialist
Oberhausen, North Rhine-Westphalia, Germany · Full Time
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Job description
About JD Logistics
JD Logistics is a technology-driven supply chain and logistics leader under JD.com, specializing in automation, intelligent fulfillment, and data-driven operations. The company offers end-to-end logistics services including warehousing, line-haul transport, last-mile delivery, handling bulky items, cold chain, and cross-border logistics, ensuring speed, reliability, and accuracy throughout the supply chain.
Global Presence
JD Logistics has established one of the world's largest logistics networks, managing over 3,600 warehouses encompassing more than 34 million square meters of space. Their Global Smart Supply Chain Network integrates automated warehousing with strong international transportation capabilities, facilitating seamless cross-border movements. Operations span 130+ bonded, direct mail, and overseas warehouses in 23 countries and regions, under global brands such as JoyLogistics and JoyExpress, further expanding JD.com’s international logistics footprint.
Role Overview
This role supports customs operations focusing on Europe and the United Kingdom. Responsibilities include coordinating customs inspections, managing customs-related national operations and performance monitoring, and overseeing cross-border warehouse coordination, including handling port delays and cold chain exceptions for fresh produce.
Key Responsibilities
- Serve as the primary point of contact for customs inspections, handling all inspection support for Europe and the UK.
- Manage and coordinate customs operations across European and UK nations, tracking and driving achievement of operational indicators.
- Oversee overall European cross-border warehouse collaborations, manage port congestion issues, and ensure resolution for fresh cold chain anomalies.
Inclusion Commitment
JD Logistics is dedicated to fostering a diverse and inclusive work environment, treating all employment decisions without discrimination based on race, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or other protected categories.