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Customer Support Executive
Hosanna Holidays Private Limited
Coimbatore, Tamil Nadu, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 13,000 – INR 15,000 / month
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
Join Hosanna Holidays Private Limited as a Customer Support Executive in Coimbatore, Tamil Nadu. This role involves managing customer interactions via multiple communication channels, providing detailed travel-related information, assisting with bookings, and ensuring client satisfaction.
Responsibilities
- Respond to customer inquiries using phone, WhatsApp, email, and in-person communications.
- Offer precise details about various tour packages, airline bookings, hotel accommodations, visa processes, and other travel-related services.
- Guide customers through booking procedures and inform them of necessary documentation.
- Address and resolve customer complaints with professionalism and urgency.
- Collaborate with operations and sales departments to guarantee effective service delivery.
Compensation
The position offers a monthly salary range of 13,000 to 15,000 INR.
Additional Information
No explicit details about the number of openings, benefits, or education requirements are stated.
Skills
Work styles they’re looking for
Team Collaboration
Email Communication
WhatsApp Communication
Telephone communication
Professionalism