- Experience
- Any
- Salary
- INR 22,000 – INR 22,000 / month
- Openings
- 1
- Posted
- 5 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Graduate/UG candidates with at least 6 months of experience in a customer service voice process; graduation is not required.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
Globiva is looking to add a Customer Service Executive for a voice-based support role in Gurugram, Sector 18 (Phase 4). The position is focused on handling customer conversations over calls and delivering service with strong communication and issue-resolution skills.
Eligibility
Applicants should be graduates or undergraduates with at least 6 months of prior experience in a customer service voice process. Graduation is not mandatory.
What the role involves
- Handle customer interactions in a voice process environment.
- Respond to customer queries and support customer care operations.
- Manage customer conversations professionally and effectively.
- Use strong English communication skills throughout customer interactions.
- Apply customer-handling skills to resolve concerns smoothly.
Work schedule
This role follows day shifts with one rotational weekly off.
Compensation
Candidates with relevant experience can expect a salary of INR 22,000 CTC.
Interview details
The hiring process is open through both walk-in and virtual interview modes.
Contact
Interested applicants may call or share their resume on WhatsApp with HR Mantasha at 9876526081.
Additional information
This opening is for a voice-based customer service profile in Gurugram. The company operates as a business process management firm serving sectors such as banking and financial services, insurance, manufacturing, telecommunications, travel and hospitality, e-commerce, and retail.