Customer Service Officer Expression of Interest - Friends Health & Fitness

Role overview

The Friends’ School in Hobart, Tasmania, is an independent school serving learners from Early Learning through Year 12. Built around the Quaker values of Integrity, Simplicity, Equality, and Peace, the school promotes a welcoming, inclusive environment for students and employees alike.

Friends Health & Fitness, based in North Hobart, is inviting expressions of interest from people who are enthusiastic about health, fitness, wellbeing, and community service. The team values cooperation, personal development, and a genuine commitment to helping others.

About the workplace

Working here means joining a community that places strong emphasis on wellbeing, work-life balance, and professional growth. Staff are supported through onboarding and induction, access to wellbeing initiatives, and opportunities to participate in community outreach activities.

• Employee Assistance Program at no cost
• Annual influenza vaccinations and wellbeing initiatives
• No-cost use of Friends Health & Fitness, subject to conditions
• Staff discounts on school fees
• Paid parental leave
• Priority access to childcare
• Induction programs and social events
• Opportunities to support community outreach programs such as Relay for Life, Loui's Van, and Red Cross Blood Donation

Expression of interest

The school is seeking customer service-focused people who can help create a friendly, professional, and supportive experience for members of all ages and abilities. This opportunity is ideal for someone who enjoys connecting with people and contributing to a service-oriented, community-minded environment.

Responsibilities

• Provide welcoming, professional front-line service to members and visitors
• Support a positive and inclusive environment for people of varied ages and abilities
• Work collaboratively with colleagues across the Friends Health & Fitness team
• Contribute to a community-focused workplace that values care, teamwork, and service
• Represent the organisation with energy, professionalism, and a member-first approach

Requirements

• Relevant industry qualifications may be required depending on the role, such as Certificate III or IV in Fitness, Swim Teacher accreditation, or Coaching accreditation
• Current First Aid and CPR certification may be required
• Working with Vulnerable People registration for employment purposes may be required
• A National Police Check dated within the last six months may be required
• Applicants must have current work rights in Australia
• A cover letter describing your areas of interest and the value you would bring to the team
• A current resume showing your qualifications and experience

Additional information

This is an expression of interest rather than a confirmed vacancy. The organisation welcomes people with backgrounds in fitness instruction, aquatic education, customer service, or sports coaching, provided they share a commitment to quality, teamwork, and community care. The role is based in Hobart, Tasmania, Australia, and the broader category is Health & Fitness.

Salaries are stated as exclusive of superannuation.

How to apply

Submit a cover letter and current resume to register your interest and begin the recruitment process.