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Customer Service Assistant at Edvox Music School
Singapore · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- GCE 'O' Level
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
As a Customer Service Assistant for Edvox Music School located in Singapore's Orchard and Choa Chu Kang areas, you will engage in a variety of roles centered around supporting students and customers with their inquiries, course enrolments, and purchases.
Key Responsibilities
- Address customer questions and service requests effectively.
- Advise and guide customers on available music courses, handle enrolment processes, and manage fee collections.
- Conduct routine administrative tasks to support school operations.
- Manage the sales of books and musical instruments, and oversee inventory status.
- Assist with compiling statistical data such as payment backlogs, sales revenue, enrollment, and dropout figures.
Qualifications and Skills
- Minimum education of GCE 'O' Level is required.
- Strong proficiency in Microsoft Office applications, especially Excel.
- Excellent communication and interpersonal skills with a customer-service focus.
- Availability to work 2 to 3 days weekly, with shifts lasting from 5 to 9.5 hours.
- Flexibility to work during retail hours including evenings and weekends.
Work Locations
- Orchard
- Choa Chu Kang