Customer Service Advisor - Arabic and English Speaker - Abu Dhabi

About the Role

Concentrix is hiring Arabic- and English-speaking Customer Service Advisors for an on-site role in Abu Dhabi. This position is ideal for someone who enjoys helping customers, solving issues, and representing well-known brands across sectors such as luxury retail, finance, real estate, fashion, healthcare, and more.

The company presents itself as a global, people-led organization with teams from more than 70 countries and a strong focus on employee growth, inclusion, and long-term career development.

What You’ll Be Doing

• Assess customer requests and expectations, then reply in a way that matches each customer’s situation.
• Handle routine customer issues and provide support for products or services through phone, email, chat, or social media, based on client needs.
• Build practical technical skills by working with software tools designed to improve customer experience.
• Help create stronger brand experiences for customers and client businesses.

Growth and Development

This role comes with training, modern tools, and ongoing support to help you succeed. The employer also highlights internal growth opportunities, noting that a large share of its managers and leaders have advanced from within the company. Free learning and leadership development programs are also available.

What the Company Looks For

• A bachelor’s degree or diploma in any relevant field.
• Strong command of both Arabic and English, either as a bilingual speaker or with high proficiency in both languages.
• A proactive, self-driven, and solution-focused approach.
• Availability for rotating schedules and weekend shifts.

Other Information

The employer encourages candidates to apply even if they do not meet every requirement, and emphasizes its commitment to a diverse, inclusive, and authentic workplace.