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Customer Relationship Officer
Pune, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 18,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About Mystery Rooms
Mystery Rooms offers a distinctive escape game experience and stands as one of the fastest expanding entertainment brands operating across 16 cities in India. The game challenges participants to solve puzzles and exit a themed room within a limited timeframe.
Key Responsibilities
- Handle and manage customer bookings and respond to their inquiries.
- Oversee backend department activities ensuring smooth operations.
- Complete tasks assigned promptly and efficiently.
- Attend to customers at the front desk and provide comprehensive game briefings.
- Demonstrate a hospitality-oriented attitude in all customer interactions.
- Possess effective communication and interpersonal skills for engaging with customers.
- Manage multiple tasks, prioritize duties, and handle customer interactions from start to finish.
- Exhibit an aptitude for delivering excellent customer service along with strong organizational capabilities.
Skills
Work styles they’re looking for
Communication
Interpersonal skills
Multitasking
Communication Skills
Organizational Skills
Customer Focus