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Customer Relationship Manager
Bhubaneswar, Odisha, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 24,000 / month
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
The Real Estate Customer Relationship Manager is responsible for managing the entire client journey in property transactions. This position entails overseeing lead generation, facilitating property viewings, providing post-sale assistance, and coordinating across multiple departments to ensure exceptional customer experience.
Core Responsibilities
- Manage and cultivate leads; respond to buyer inquiries and log interactions through dedicated Real Estate CRM software.
- Support clients during property visits, bookings, payments, and handle associated legal documents.
- Address customer complaints effectively, foster strong relationships with buyers, and gather feedback to optimize the customer experience.
- Collaborate closely with legal, finance, and marketing teams to ensure smooth property possession and quality after-sales service.
Additional Details
This role is based in Bhubaneswar, Odisha, India, offering a monthly remuneration package between 15000 to 24000 INR.