Customer Operations Specialist (Cash & Distribution)

About the Role

We are seeking motivated and energetic individuals to join our Cash & Distribution teams as Customer Operations Specialists. This position is based onsite at Unit 33, Sandyford, Dublin, for a 12-month contract. Candidates will engage in various tasks within the Cash & Distribution functions, ensuring that vital customer and business operations are executed accurately, efficiently, and in accordance with regulatory and internal operational standards. This role offers a prime opportunity for individuals aiming to launch or grow their career in financial services in a dynamic and supportive environment.

Key Responsibilities

• Assist in daily operational duties within Cash & Distribution teams.
• Complete assigned tasks precisely and within predetermined service timelines.
• Adhere strictly to established procedures and compliance controls.
• Investigate and resolve issues or queries, escalating when necessary.
• Maintain thorough and precise records and documentation.
• Collaborate effectively with colleagues and business partners to achieve beneficial customer outcomes.

Candidate Profile

• High attention to detail and dedication to quality work.
• Effective organisational abilities and proficient time management.
• Quick learning aptitude for new systems and operational processes.
• Strong communication skills and ability to work well in teams.
• Enthusiastic attitude with readiness to operate in a fast-paced operational setting.
• Familiarity with Microsoft Office suite is advantageous.
• Previous experience in customer service, administration, retail, hospitality, or operational roles is beneficial but not mandatory.

What You Will Gain

• Valuable experience in a major financial services organisation.
• Exposure to diverse operational workflows and business areas.
• Structured onboarding training and continued support.
• Opportunities to develop skills related to operations, customer service, risk management, and process improvement.
• Experience working within a cooperative and professional team-oriented environment.