Customer Delivery Driver

Role Overview

We are looking for reliable Customer Delivery Drivers at our Salford location. As the visible face of our company on the road, you will provide excellent service by delivering customer orders directly to their homes across various locations. This role involves varied duties that extend beyond driving, including customer interaction and maintaining company standards.

Work Schedule

• Sunday: 8:00 AM to 7:00 PM
• Thursday: 7:00 AM to 7:00 PM
• Friday: 7:00 AM to 7:00 PM
• Saturday: 7:00 PM to 11:00 PM

Hours will be scheduled within these availability windows with at least three weeks notice. We offer a guaranteed minimum of 16 hours per week but can accommodate reduced hours as low as 12.

Key Responsibilities

• Maintain cleanliness and organization of the delivery van and trays.
• Keep the back yard clean, tidy, and free of rubbish, including picking up litter as noticed.
• Ensure trays are thoroughly washed as required.
• Load the van properly and conduct necessary vehicle checks.
• Communicate effectively with customers regarding order changes, substitutions, and offer refunds if needed.
• Handle deliveries and products with care and professionalism as if they were your own.
• Inform customers that substitutions incur no extra charges.
• Deliver orders during the designated customer time slots.
• Contact customers if arriving earlier than scheduled and notify the store if running over 30 minutes late.

Candidate Requirements

• Hold a full UK/EU/EEA driving license (manual or automatic) for at least one year with no more than three penalty points.
• Comply with Great Britain domestic driving regulations.
• Build positive relationships and team spirit with colleagues to enhance store performance.
• Provide warm, welcoming customer service while acknowledging and appreciating customers.
• Adapt quickly to customer needs and embrace changes within the store environment.
• Be energetic and motivated to exceed expectations while maintaining a suitable work-life balance.
• Share ideas with managers and peers to help improve store operations for customer benefit.

Benefits

• Starting holiday entitlement of 20 days plus a personal day, increasing to 22 days after one year, in addition to bank holidays.
• Flexible working arrangements available from day one.
• Discount of 10%, rising to 15% on pay day weekends, with savings up to £2,000 annually through the colleague Clubcard including a shareable card for family members outside the home.
• Access to complimentary wellbeing services supporting mental, physical, and life aspects.
• Life insurance covering five times pay and a pension scheme offering up to 7.5% matching contributions.
• Choice of benefits such as discount schemes, share offerings, and bicycle-to-work programs.
• Provided uniform and supportive policies for various life events.
• Participation in colleague networks that promote inclusion and community among diverse backgrounds.

Additional Information

We pride ourselves on diversity, equity, and inclusion, encouraging applicants from all backgrounds. Flexible work discussions are welcomed to accommodate life changes such as parenthood, caregiving, or retirement preparation.

Candidates must be above the school leaving age. For roles with early or late hours, or those involving warehouse or specialist areas such as alcohol sales and driving, applicants must be at least 18 years old.

Due to high application volumes, some positions may close earlier than advertised. Individual feedback will be provided only to candidates attending interviews.

For further details about our company and values, visit our official website.