Customer Care Supervisor
Bhubaneswar, Odisha, India · Full Time
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- Experience
- Any
- Salary
- INR 25,000 – INR 100,000 / month
- Openings
- 1
- Posted
- 7 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
As a Customer Care Supervisor at Bajaj Life Insurance Limited, you will oversee and lead the customer support team to provide outstanding service to our clients. This position is based in Bhubaneswar, Orissa.
Key Responsibilities
- Lead and supervise the customer care team ensuring high levels of service delivery.
- Oversee daily customer service operations and handle escalated customer issues efficiently.
- Conduct training, coaching sessions, and performance evaluations to boost team efficiency and productivity.
- Generate detailed reports on team performance, customer feedback, and overall service quality.
- Ensure strict adherence to company policies and work towards achieving customer satisfaction and service goals.
Additional Information
The monthly salary for this role ranges between 25,000 and 100,000 INR.