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Customer Care Executive for Flipkart Voice/Chat Process
Kolkata, West Bengal, India · Full Time
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- Experience
- Up to 5 yrs
- Salary
- INR 275,000 – INR 480,000 / year
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Ayka Communication Job Consultancy, an ISO 9001-2008 certified enterprise with years of expertise in human resource services, is recruiting Customer Care Executives for the Flipkart process. This is a full-time, office-based role located in Kolkata, India, focusing on high-quality customer service through voice and chat channels.
Key Responsibilities
- Handle customer service tasks through voice and chat mediums for enterprise-level business clients.
- Provide premium support and resolve customer queries efficiently.
- Work in rotational shifts as per the process requirements.
- Maintain professional communication in both Hindi and English languages.
Requirements
- Candidates must be graduates with 0 to 5 years of experience; freshers are welcome to apply.
- Proficiency in Hindi and English communication is mandatory.
- Flexibility to work in any assigned shift including rotational shifts.
- Willingness to work six days a week with rotational offs and accept variability in weekly off days, including possibly working on Sundays.
- Ability to commute independently to the workplace.
Compensation and Schedule
- Annual salary ranges between INR 275000 to INR 480000 approximately.
- Six working days per week with one rotational weekly off.
- Cab facilities are provided for commuting convenience.
Additional Information
This position requires on-site work at the Kolkata office and involves working in a dynamic, customer-oriented environment with rotating shifts and flexible off days.