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Customer Care Executive
Diginnovx Solutions Private Limited
Bengaluru, Karnataka, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 25,000 – INR 30,000 / month
- Openings
- 1
- Posted
- 7 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Job Summary
Diginnovx Solutions Pvt Ltd is seeking a Customer Care Executive to join our team in Bengaluru. This role involves providing exceptional customer service with a focus on online reputation management (ORM) and handling escalations on social media platforms.
Key Responsibilities
- Manage and respond to customer inquiries and complaints via social media channels.
- Handle escalation cases effectively to maintain the company’s positive reputation.
Required Skills and Qualifications
- Proven experience in managing social media escalations and customer service functions.
- Strong verbal and written communication skills in both Hindi and English.
Compensation
The remuneration package ranges from INR 25,000 to INR 30,000 per month.