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Customer Care Associate - International BPO
Kanpur, Uttar Pradesh, India · Full Time
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- Experience
- Any
- Salary
- INR 325,000 – INR 500,000 / year
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Open to undergraduate and graduate candidates; both freshers and experienced applicants can apply. Candidates must be comfortable with Jaipur location and rotational/night shifts.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
This position is with a leading multinational employer and involves handling international customer interactions from an office setting in Kanpur. The role is suited to candidates who can deliver high-quality support in a fast-paced BPO environment.
What the job involves
- Assist overseas customers by addressing queries, resolving issues, and ensuring a positive service experience through phone, email, and chat.
- Work on a five-day schedule.
- Be available for rotational shifts, including night shifts.
Candidate profile
- Strong spoken English and overall communication ability are essential.
- Both freshers and experienced candidates are welcome.
- Undergraduate and graduate applicants can both apply.
- Candidates should be comfortable with the Jaipur location.
Benefits
- Cab facility.
- Relocation bonus.
- 10 days of hotel accommodation.
Contact
HR Samriddhi: 9829233512
Additional information
The hiring company is a leading MNC based in Jaipur and Gurugram. The compensation mentioned for this role is in the range of 325000 to 500000 INR per year.