Customer Assistant Phoneshop - Permanent Part-Time Position in Tramore

About the Role

Join Tesco as a Phoneshop Team Member in the Tramore store, where every aspect prioritizes the customer—from tariffs to award-winning Customer Care. Leveraging our partnership with Three, we offer 99% coverage, ensuring customers access to the latest mobile technology free of commission pressure. We seek warm, approachable individuals motivated to thrive in a dynamic sales and service setting.

Key Responsibilities

• Consistently prioritize customers in all activities.
• Engage with customers to understand their needs and provide personalized product recommendations.
• Maintain product availability and presentation standards on the shop floor.
• Ensure cleanliness and organization in sales and back areas.
• Adhere to departmental procedures and company policies, including health and safety guidelines.

Who You Are

• Passionate about offering excellent customer service with a welcoming demeanor.
• Adept at building rapport to create memorable shopping experiences.
• Proactive decision-maker focused on customers' best interests.
• Effective team member who communicates openly and fosters positive team spirit.
• Reliable, punctual, and represents the Tesco Mobile brand with professionalism.

Employee Benefits

• Competitive salary with eligibility for bonus schemes.
• Access to Virtual GP service offering confidential online consultations and prescriptions for employees and family at reduced costs.
• 24/7 Employee Assistance Programme providing emotional support and wellbeing resources.
• Discounts via Colleague Clubcard including 10% everyday, 15% on select weekends, 20% twice yearly, and a 20% discount on clothing, extendable to family members.
• Life assurance and pension plan participation options.
• Additional perks such as Save As You Earn scheme, paid family leave, bike-to-work scheme, long service awards, and commuter benefits.

About Tesco Ireland

Tesco has been a staple in the Irish retail sector since 1997 with 170 stores nationwide and more than 13,000 employees supporting approximately 45,000 jobs directly and indirectly. As Ireland's largest buyer of Irish food and drink, Tesco partners with over 500 Irish suppliers, supporting thousands of farming families. The company is deeply committed to community engagement, sustainability, and fostering an inclusive workplace where diversity is celebrated and flexible working arrangements are supported.

Additional Information

Offers are conditional upon submission of bank account details prior to starting employment. Tesco is devoted to an inclusive recruitment process and will provide reasonable accommodations upon request to support candidates.

For accessibility support and further details on accommodations, candidates are encouraged to communicate their needs during the recruitment process.