Customer Assistant (Permanent 20 - 25 Hours) - Newbridge

About the Role

At Tesco, we take pride in providing customers with an extensive selection of products, ranging from food to clothing, household appliances, and financial services. We are one of the leading retailers across the UK and Ireland, offering numerous job opportunities for individuals passionate about exceptional customer service.

Our core value, "Every Little Helps," represents not only our approach to customers but also defines our workplace culture. We believe in respect and equal growth opportunities, making Tesco a welcoming and inclusive environment for all employees.

Please note that if your application is successful, your employment offer will be contingent upon providing valid bank account details before your agreed start date.

Key Responsibilities

• Consistently prioritize the customer experience in all tasks and interactions.
• Develop relationships with customers to serve them with dedication and pride.
• Ensure products and services remain available to customers at all times.
• Handle merchandise carefully to maintain product quality and deliver items in optimal condition.
• Maintain cleanliness and order on the sales floor and in back areas continuously.
• Adhere to department procedures and routines, utilizing training provided.
• Follow all company policies, especially health and safety guidelines.
• Support colleagues by assisting in other departments as needed, in addition to your core duties.

Candidate Requirements

• Deliver excellent, genuine customer service, greeting and assisting customers proactively with a friendly attitude.
• Demonstrate strong work ethic in support of customers, teammates, and the department.
• Effectively prioritize tasks to ensure all actions align with customer needs.
• Be adaptable and resilient in response to dynamic business demands.
• Follow both verbal and written instructions accurately.
• Show reliability through punctuality and consistent attendance.
• Maintain a neat and professional appearance at all times.

Benefits and Rewards

• Competitive salary package.
• Bonus scheme eligibility.
• Access to a Virtual GP service providing confidential video consultations and online prescriptions, extended to eligible family members at a reduced cost.
• 24/7 Employee Assistance Programme offering emotional support and wellness services to employees and their families under our Wellbeing First initiative focusing on body, mind, and life.
• Colleague Clubcard providing 10% discounts in stores and online, with special 15% discount weekends once a month, and 20% discounts twice annually. Additionally, 20% off F&F clothing year-round with possibilities to extend some discounts to family members.
• Life assurance coverage.
• Participation in Pension Plan and Save As You Earn Scheme, subject to terms and conditions.
• Paid family leave benefits.
• Bike to Work program participation.
• Recognition through long service awards and commuter schemes.

About Tesco

Operating in Ireland since 1997 with 170 stores nationwide, Tesco employs over 13,000 people directly, contributing to about 45,000 jobs overall. We collaborate closely with more than 500 Irish suppliers, many being small to medium enterprises, supporting thousands of farming families.

Tesco is the largest purchaser of Irish food and drink products globally, spending €1.6 billion annually, more than any other country in the EU or the USA. Our products have earned prestigious awards reflecting our commitment to quality.

We foster an inclusive culture where everyone is encouraged to be their authentic selves and thrive. Diversity is celebrated as a vital asset, and flexible working options are openly discussed to accommodate life’s various stages.

Diversity and Inclusion

We are dedicated to building a fully inclusive recruitment process, enabling all candidates to thrive. If you require any accommodations or support during recruitment, please inform us in advance so we can assist you appropriately.