Customer Assistant - Liffey Valley

About the role

Tesco is looking for a Customer Assistant for its Liffey Valley store in Dublin. The business serves customers with a wide variety of products and services, and this role plays an important part in making sure shoppers receive a positive experience every day. The company’s “Every Little Helps” philosophy is central to how colleagues work together, with respect, teamwork, and opportunity for everyone to grow.

If you are selected, the job offer will depend on you sharing your bank account details before your confirmed start date.

What you will do

• Put customers at the centre of every task and decision.
• Build familiar, friendly relationships with shoppers and serve them with care.
• Help keep products and services available whenever customers need them.
• Handle goods carefully so they stay in good condition and reach customers as intended.
• Maintain a clean, organised shop floor and back-of-house area.
• Use the training provided to carry out department processes and routines correctly.
• Follow company rules and health and safety procedures at all times.
• Support other departments when needed, even if your main responsibilities are elsewhere.

What you need

• A genuine ability to deliver warm, natural customer service by greeting, acknowledging, and helping people proactively.
• A strong work ethic and commitment to supporting customers, teammates, and your department.
• Good prioritisation skills so work is completed in the right way for customers.
• Flexibility and resilience to cope with changing business needs.
• The ability to follow both spoken and written instructions.
• Dependability and good timekeeping.
• A neat, smart appearance at all times.

Benefits and rewards

• Competitive pay.
• Bonus scheme, subject to scheme rules and eligibility.
• Free virtual GP service with video consultations and online prescription support; family members living at the same address can access it at a reduced cost.
• 24/7 Employee Assistance Programme for emotional support plus wellbeing services under the Body, Mind and Life approach.
• Colleague Clubcard discounts: 10% in stores and online, 15% on weekends once a month from Friday to Sunday, 20% off twice a year, and 20% off F&F clothing year-round; these discounts can also be extended to a family member through a second Clubcard, subject to scheme rules.
• Life assurance.
• Pension plan, subject to eligibility.
• Save As You Earn scheme, subject to eligibility.
• Paid family leave.
• Bike to Work scheme.
• Long service awards.
• Commuter scheme.

About Tesco

Tesco aims to be customers’ preferred way to shop, whether they are visiting a store or shopping on the move. Its purpose is to serve customers, communities, and the planet a little better every day. The company highlights its work with community initiatives, food support programmes, and partnerships that have helped thousands of groups and families across Ireland.

Operating in Ireland since 1997, Tesco has 170 stores nationwide and employs over 13,000 people, supporting nearly 45,000 jobs directly and indirectly. It works with more than 500 Irish suppliers, most of them small and medium-sized businesses, and is a major buyer of Irish food and drink. Tesco also notes that it has earned recognition for its products through awards such as Blás Na hÉireann, World Steak Challenge, and Great Taste Awards.

The company says it values inclusion and diversity, and wants colleagues to feel comfortable being themselves at work. It also welcomes conversations about flexible working and aims to support candidates with different life situations. Tesco is committed to an inclusive recruitment process and reasonable adjustments where needed.

Accessibility and support

If you need extra support during the recruitment process, Tesco asks that you email tescoireland.recruitment@tesco.ie so they can understand your needs and provide appropriate assistance.