Credit Manager - Retail at Aditya Birla Housing Finance Limited (ABHFL) - Pithampur, Madhya Pradesh

Overview

This role at Aditya Birla Housing Finance Limited (ABHFL), part of Aditya Birla Capital Ltd, focuses on executing credit and risk operations for retail housing finance transactions under defined frameworks. ABHFL is a National Housing Bank-registered housing finance company with aggressive growth targets, aiming to multiply its portfolio fivefold to 40,000 Crores over the next five years, targeting segments such as affordable and self-employed borrowers alongside standard mortgage solutions.

Key Responsibilities

• Carry out risk and credit operations for assigned transactions adhering to established underwriting and risk management principles, ensuring sound portfolio quality.
• Collaborate closely with Sales, Operations, Credit Processing Analysts, and external vendors to ensure smooth workflow, problem-solving, and timely delivery of quality reports.
• Monitor operational metrics such as bounce rates and costs, maintaining expenditures within budget.
• Manage legal and technical evaluation processes by coordinating with relevant vendors for thorough case assessments.
• Maintain high-quality documentation and accurate data entry in the Loan Origination System (LOS).
• Ensure swift collection of post-disbursal documentation within stipulated timelines.
• Implement and comply with Maker-Checker frameworks, ensuring minimal audit observations and timely resolution of any findings.
• Support collection efforts by monitoring delinquent accounts, escalating complex cases, and liaising with customers to reduce portfolio risk and minimize Non-Performing Assets (NPAs).
• Report suspected fraud cases to the Risk Monitoring team and regional risk heads promptly.
• Engage in continuous learning to enhance underwriting and risk assessment capabilities, improving technical expertise in legal documents and property norms.
• Maintain effective coordination with internal stakeholders to facilitate resolution of complex or exceptional cases.

Challenges and Context

The role demands balancing rapid business expansion with robust risk management, especially given additional construction-related risks in under-construction projects. It requires up-to-date knowledge of varying state regulations, business practices, and regulatory guidelines to minimize risks while enabling growth.

Qualifications and Skills

Applicants should hold a Chartered Accountant degree or an MBA in Finance with 0 to 3 years of relevant experience in banking, NBFC, or housing finance sectors. Strong analytical capabilities, commercial insight, stakeholder management, presentation skills, and team execution abilities are essential.