Credit Manager - Prime - Marathahalli

Role purpose

This position is responsible for carrying out day-to-day credit and risk operations for assigned transactions, following the defined frameworks and operating processes. The role supports strong portfolio quality and works closely with Sales, Operations, and risk colleagues to keep credit control effective and aligned with business needs.

Business context

The role sits within the housing finance risk function, which supports underwriting and control processes for retail mortgage lending. The team acts as a counterbalance to Sales by checking cases, guiding decisions, and helping the business grow responsibly while protecting portfolio health.

Key challenges

• Managing construction-related risk, especially for projects that are still underway and may face completion delays.
• Balancing risk control with growth in a business that is still in its early expansion phase.
• Working within state-specific practices and differing interpretations of regulatory guidance while keeping risk exposure under control.

Profile and qualifications

The position calls for strong business judgment, commercial awareness, analytical thinking, interpersonal communication, presentation ability, and solid execution skills. The expected qualification is CA or MBA in Finance, along with 0 to 3 years of experience in a bank, NBFC, or HFC.

Core responsibilities

• Handle underwriting and credit activities for the basic transactions assigned, following approved norms and business rules.
• Consult senior team members when required and build understanding of technical, legal, state-specific, and property-related factors that affect case assessment.
• Coordinate with the risk team for clarifications on legal-technical evaluations whenever needed.
• Carry out credit operations in a way that supports business throughput while maintaining sound risk controls.
• Work with Credit Processing Analysts to make sure case files are properly logged before credit actions begin.
• Coordinate with Sales and Operations through defined process steps to support timely decisions and issue resolution, escalating matters to the Regional Credit Manager when necessary.
• Maintain compliance with risk principles and prepare MIS, reports, and escalation-related documents as required.
• Operate within a maker-checker structure for matters such as exception approvals, collateral valuation, pending document completion, and cheque bounce collections.
• Coordinate with Collections and Operations teams to monitor delinquency cases and help drive recovery efforts.
• Escalate difficult or sensitive recovery and delinquency cases to the Regional Credit Manager to reduce the chance of NPA formation.
• Continue building capability in legal and technical documentation, property market practices, and underwriting judgment.
• Maintain effective working relationships with internal stakeholders to manage complex or exception-based cases smoothly.

Organizational context

The company is part of the Aditya Birla Financial Services Group and is registered with the National Housing Bank as a housing finance company under the National Housing Bank Act, 1987. It provides home loans, home improvement loans, home construction loans, balance transfer and top-up loans, loans against property, and construction finance. The company received its licence on 9 July 2014 and is pursuing aggressive growth plans.

The housing finance market in India is large and has shown steady growth over recent years. The sector continues to attract newer players in niche areas such as affordable housing and self-employed borrowers. Because the business serves retail customers in a sensitive mortgage environment, all processes must follow strong risk management practices and comply with applicable regulations and controls.

Working relationships

The role interacts regularly with Regional Credit Managers, Area Credit Managers, Credit Processing Analysts, ABFL Risk teams, Sales and Operations colleagues, customers, vendors such as lawyers and valuation agencies, and external business forums. Internal coordination is daily or need-based, while industry networking is periodic and customer/vendor interaction is frequent.

Additional information

No direct reports are attached to this role. The role also involves meeting customers as part of underwriting and visiting the property being financed, so working knowledge of legal and valuation processes is important.