Credit Manager - Informal Sector

Job Description

As a Credit Manager working in the informal sector, you will collaborate closely with the Area Sales Manager (Direct) at ABHFL to plan and execute sales strategies aimed at meeting targets, including cross-selling opportunities. This role involves keeping abreast of local market dynamics and competitor offerings regularly to adjust sales approaches effectively.

You are responsible for preparing and compiling regular MIS reports covering disbursement data, Non-Performing Assets (NPAs), and achievement against targets. Proactive engagement with a list of designated prospects to originate and maintain client relationships is key, requiring interaction with client stakeholders at the ground level.

Clear communication of product features and benefits to customers is essential to strengthen sales success. Moreover, handling customer grievances efficiently with escalation to the Area Sales Manager for critical issues is part of the job responsibilities.