Courtesy Clerk (Bagger) at Lees Marketplace - Smithfield, UT

About Lee's Marketplace

Lee's Marketplace is a family-owned grocery chain dedicated to creating a welcoming and enjoyable shopping experience. We focus on providing top-quality products and excellent customer service while fostering a friendly atmosphere. Our team members are valued like family, and we aim to positively impact the communities we serve.

Role Overview

As a Courtesy Clerk at Lee's Marketplace, you will be a key contributor to guest satisfaction by bagging groceries carefully, assisting customers with their purchases, retrieving carts, and maintaining a clean and organized storefront. You serve as the final point of contact for our guests, helping to leave a positive and lasting impression.

Key Responsibilities

• Warmly greet guests and offer helpful service throughout their shopping experience.
• Efficiently and carefully bag groceries, following food safety protocols and proper weight distribution.
• Assist customers by carrying groceries to their vehicles when requested.
• Retrieve and return shopping carts safely and promptly from parking areas.
• Maintain cleanliness and organization at the front end by removing spills, trash, and stocking bagging stations.
• Support the checkout process by attending to guests and assisting cashiers as needed.
• Provide accurate answers to guest inquiries and assist with Lee's Marketplace website and rewards program knowledge.
• Handle products appropriately by separating raw meat, chemicals, and fragile items to avoid contamination.
• Assist in restocking shelves and facing products during slower periods to maintain a neat store appearance.
• Keep safety as a priority, report hazards or equipment issues, and wear proper safety gear when necessary.
• Operate cash registers and manage transactions when directed by supervisors, following store policies on refunds and exchanges.
• Collaborate effectively within the team to ensure smooth operations and excellent customer service.
• Participate in meetings and training, promote a respectful and harassment-free work environment, and uphold company standards.

Qualifications and Requirements

• Minimum age of 16 years.
• Flexible availability including evenings, weekends, and holidays.
• Ability to stand, walk, bend, and lift up to 50 pounds regularly.
• Physical capability to perform repetitive movements and occasional use of step stools or ladders.
• Basic arithmetic skills to handle cash transactions.
• Strong communication skills, customer service orientation, reliability, and self-motivation.
• High school diploma or equivalent preferred, though students pursuing these qualifications are encouraged to apply.
• No prior work experience required; willingness to learn is essential.

Tools and Equipment

• Cart retrieval straps and push tools
• Cart sanitizing supplies and safety vests
• Brooms, dustpans, floor sweepers, and cleaning cloths
• Step stools, crates, box cutters, and trash shoot
• Computers, phones, intercoms, and sanitizing stations
• Temperature-controlled rooms as applicable

Compensation and Benefits

• Competitive hourly wage with paid time and a quarter on Sundays.
• Comprehensive benefits including health insurance, disability plans, employee assistance programs, 401(k), and supplemental insurances.
• Employee discounts: 10% at Lees Marketplace and discounts at Lee's Ace Hardware locations.
• Eligible employees receive paid time off.

Work Environment and Culture

• Supportive and friendly team atmosphere with a focus on safety.
• Opportunities for professional growth and advancement.
• An innovative and inclusive management team that values input from all members.
• Commitment to diversity and adherence to equal employment opportunities.

Additional Information

This job description is not exhaustive. Team members may perform tasks beyond those listed to meet organizational needs as directed by management.