Counter Sales Warehouse Person

About the Role

Join Howdens, the leading trade kitchen supplier in the UK, as a Counter Sales Warehouse Person based in Togher, County Cork, Ireland. This role involves being the primary contact for trade customers at the counter, providing expert advice, building relationships, and converting interactions into sales. Additionally, you will ensure the warehouse is meticulously organised, stock is safely stored, and ready for timely collection or dispatch.

Responsibilities

• Engage with trade customers to understand their requirements and provide practical product advice.
• Sell the comprehensive range of Howdens products and services while meeting and exceeding individual sales targets.
• Manage order processing, pricing quotations, and delivery scheduling efficiently.
• Proactively generate and follow up on sales leads to boost depot performance.
• Support warehouse operations including unloading shipments, stock rotation, and maintaining overall tidiness.
• Conduct daily forklift and equipment safety checks, maintain stock security, and carry out weekly stock audits.
• Ensure compliance with health and safety regulations to keep the depot environment safe and organized.

Candidate Requirements

• Experience in sales, retail, or customer service roles with a focus on customer satisfaction and sales performance.
• Desirable: Valid forklift license.
• Ability to communicate confidently and build strong customer rapport.
• Adaptability to thrive in a fast-paced and varied workload environment.
• Excellent organisational skills with attention to detail in stock handling and record keeping.
• Basic literacy, numeracy, and time management skills.
• Customer-centric mindset combined with a professional and friendly demeanor.
• Knowledge of stock control practices and health and safety standards.

Benefits & Work Environment

• Competitive remuneration with attractive bonuses and depot incentives.
• Comprehensive training and continuous development opportunities.
• Robust pension scheme offering up to 12% employer contribution.
• Annual leave entitlement of up to 32 days inclusive of bank holidays, increasing with length of service.
• Generous employee discount on Howdens products.
• Participation in buy-as-you-earn share schemes.
• Standard 40-hour workweek with no evening, Sunday, or bank holiday shifts.
• Access to virtual GP services and wellbeing support for employees and their families.

Work Culture

• Focus on high-quality service delivery, aiming to get tasks right at the first attempt.
• Collaborative team environment where mutual support and accountability are valued.
• Streamlined and efficient operations within a busy depot setting.
• Shared responsibility for the depot’s success with inclusion in team bonuses.
• Trust built on consistent and reliable actions each day.

Additional Information

Howdens Joinery operates over 900 depots across the UK with a workforce exceeding 11,000 employees and reported sales of approximately £2.3 billion last year. The company fosters a strong entrepreneurial environment and is recognized as one of the top ten large companies to work for. This role requires the legal right to work in the UK as sponsorship is not provided.

If adjustments to the recruitment process are needed, candidates can request support by contacting recruitment via email.