Corporate Receptionist (Member Services Associate)
Sydney, New South Wales, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Eligibility
- Candidates with experience as a receptionist, office assistant, or call centre agent, especially those from hospitality or retail backgrounds, are well suited to this role. Applicants should be able to work onsite in Sydney and handle a client-facing, service-oriented environment.
- Resume
- Required to apply
Where you'll work
Job description
About the company
Clarence provides modern and adaptable serviced workspaces across Sydney CBD, Melbourne, and Brisbane. The business supports independent firms by giving members a professional environment where they can grow, connect, and collaborate in a boutique setting.
About the role
This Sydney-based position is suited to a customer service professional who enjoys working with people and can balance several priorities at once. Experience in reception, office administration, or a call centre, especially with a background in hospitality or retail, would be a strong match.
In this role, you will act as a representative of Clarence by building positive relationships with members and consistently delivering high-quality service and day-to-day support. The team is energetic, collaborative, and hands-on, with a culture where every task matters.
Key responsibilities
- Welcome members and visitors and create a professional first impression.
- Manage incoming calls, route them appropriately, and take precise messages.
- Coordinate meeting room reservations, organise catering and related services, and assist with event preparation.
- Deliver general administrative help and workplace support to members.
- Help strengthen the ongoing connection between Clarence and its members.
- Support the setup of offices for both new and returning members.
- Assist the technology team with simple on-site IT setup or support tasks when needed.
- Carry out other practical duties as required, including light cleaning and maintaining tidy shared spaces.
About you
The ideal candidate is confident in a client-facing environment, communicates clearly, and works well with others. Strong organisation, attention to detail, and the ability to manage time effectively are important in this role. A willingness to learn, a professional appearance, and comfort using Microsoft Office and basic technology are also valued.
Benefits
- An additional day of leave on your work anniversary.
- Access to an employee assistance program.
- Discounts and cashback offers through a benefits platform.
- Support for education and ongoing learning.
- Opportunity to work from a modern CBD workplace.
- End-of-journey facilities.
Additional information
This role is based in Sydney, New South Wales, Australia, and is a full-time onsite position.
If you are interested in this opportunity and believe your experience suits the role, you may respond directly through the company’s careers contact channel.