Corporate Receptionist (Member Services Associate)

About the company

Clarence provides modern and adaptable serviced workspaces across Sydney CBD, Melbourne, and Brisbane. The business supports independent firms by giving members a professional environment where they can grow, connect, and collaborate in a boutique setting.

About the role

This Sydney-based position is suited to a customer service professional who enjoys working with people and can balance several priorities at once. Experience in reception, office administration, or a call centre, especially with a background in hospitality or retail, would be a strong match.

In this role, you will act as a representative of Clarence by building positive relationships with members and consistently delivering high-quality service and day-to-day support. The team is energetic, collaborative, and hands-on, with a culture where every task matters.

Key responsibilities

• Welcome members and visitors and create a professional first impression.
• Manage incoming calls, route them appropriately, and take precise messages.
• Coordinate meeting room reservations, organise catering and related services, and assist with event preparation.
• Deliver general administrative help and workplace support to members.
• Help strengthen the ongoing connection between Clarence and its members.
• Support the setup of offices for both new and returning members.
• Assist the technology team with simple on-site IT setup or support tasks when needed.
• Carry out other practical duties as required, including light cleaning and maintaining tidy shared spaces.

About you

The ideal candidate is confident in a client-facing environment, communicates clearly, and works well with others. Strong organisation, attention to detail, and the ability to manage time effectively are important in this role. A willingness to learn, a professional appearance, and comfort using Microsoft Office and basic technology are also valued.

Benefits

• An additional day of leave on your work anniversary.
• Access to an employee assistance program.
• Discounts and cashback offers through a benefits platform.
• Support for education and ongoing learning.
• Opportunity to work from a modern CBD workplace.
• End-of-journey facilities.

Additional information

This role is based in Sydney, New South Wales, Australia, and is a full-time onsite position.

If you are interested in this opportunity and believe your experience suits the role, you may respond directly through the company’s careers contact channel.