Corporate Meeting Manager

About the Role

We are looking to hire skilled Corporate Meeting Managers who have a strong passion for exceptional customer service and experience overseeing comprehensive planning of large-scale meetings. This role is suited for professionals who thrive in dynamic, fast-paced settings and prioritize client satisfaction as their key value.

Key Responsibilities

• Plan, oversee, and deliver both virtual and live client meetings and events from start to finish.
• Develop, maintain, and monitor budgets across relevant systems effectively.
• Achieve internal revenue and profitability targets related to meetings.
• Handle initial invoicing and ensure all credit card payments are correctly processed by accounting.
• Exceed client expectations by thoroughly managing client and attendee experiences aligned with meeting objectives.
• Provide expert advice and best practice recommendations to clients.
• Collaborate closely with the AMI Sourcing team concerning venue and vendor contracts and proposals.
• Supervise all AMI personnel assigned to meetings, ensuring they meet their key performance indicators (KPIs).
• Consistently fulfill meeting and client KPIs to drive success.
• Identify and recommend enhancements to company systems and processes to improve overall efficiency and customer service quality.
• Adhere strictly to all internal and client-specific AMI policies and procedures.

Qualifications and Requirements

• Bachelor’s degree or equivalent professional experience required.
• Minimum of 1 to 3 years’ experience managing meetings is essential.
• Capability to travel up to 30% as part of job requirements.
• Hotel industry background is an advantage but not mandatory.
• This role is entirely remote.