Corporate Collection Officer

Job Summary

The Corporate Collection Officer in Jeddah is responsible for managing the recovery of receivables from both public and private-sector clients. The role involves submitting financial claims, tracking them through different online portals, and coordinating with clients and related entities to secure timely approvals and collections while maintaining accurate records and complying with company policies and procedures.

Key Responsibilities

• Submit invoices and financial claims through government platforms and private client portals.
• Track each claim continuously until it is approved and the related payment is released.
• Follow up on overdue invoices and work toward collection within agreed timelines.
• Communicate with clients to resolve any comments, gaps, or issues related to claims and invoices.
• Coordinate with internal teams such as finance, sales, operations, and customer service to obtain the required documents.
• Monitor customer accounts and reconcile balances against invoices and amounts due.
• Prepare regular reports on claim status, collections, and overdue amounts for management review.
• Handle cash and cheque collections and ensure they are delivered to the finance team according to approved procedures.
• Ensure compliance with the documentation and submission requirements of government bodies and clients.
• Carry out other duties assigned by the direct manager in line with company policies and work regulations.

Qualifications, Experience & Skills

The position requires a bachelor’s degree in Accounting, Finance, Business Administration, or a related field, along with at least two years of experience in collections and customer account management. Practical exposure to submitting and following up claims on government platforms and private-sector client systems is also needed. Candidates with experience in commercial companies, especially in the medical, pharmaceutical, or medical supplies sectors, are preferred.

Languages

Arabic fluency is required, and a good command of English is preferred.

Skills & Competencies

• Experience using government portals and private client platforms
• Understanding of invoicing, claims, and collections processes
• Ability to analyze and monitor receivables
• Negotiation and persuasion skills
• Strong client communication and relationship-building ability
• Advanced Microsoft Office skills, especially Excel
• Reporting and data analysis capability

Internal and External Coordination

The role works closely with finance, commercial/sales, operations, and customer service teams internally, and interacts externally with government and private-sector clients, relevant government authorities, and customer finance/accounting teams.