- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- Diploma in Hospitality or Tourism Management
- Eligibility
- Saudi nationals only.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Grand Hyatt The Red Sea is looking for a Concierge to serve as the main contact for hotel guests and members. In this role, you will help create memorable wellness-focused stays by suggesting suitable hotel services and experiences, managing reservations, and responding to membership-related questions. You will also anticipate guest and member needs and work to ensure every interaction feels smooth, helpful, and personalized.
Key Responsibilities
- Act as the first point of contact for guests and members.
- Recommend hotel services and experiences that suit individual wellness preferences.
- Coordinate and manage bookings and reservations.
- Answer questions related to memberships and provide clear support.
- Take a proactive approach to resolving guest and member needs before they become issues.
- Contribute to a welcoming, high-quality experience throughout the guest journey.
Qualifications
A diploma or equivalent qualification in Hospitality or Tourism Management is required.
Additional Information
Only Saudi nationals are eligible for this position.