Concierge (Saudi National Only)
Saudi Arabia · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 2 semaines
- Mode de travail
- Au bureau
- Éducation
- Diploma in Hospitality or Tourism Management
- Admissibilité
- Saudi nationals only.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
About the Role
Grand Hyatt The Red Sea is looking for a Concierge to serve as the main contact for hotel guests and members. In this role, you will help create memorable wellness-focused stays by suggesting suitable hotel services and experiences, managing reservations, and responding to membership-related questions. You will also anticipate guest and member needs and work to ensure every interaction feels smooth, helpful, and personalized.
Key Responsibilities
- Act as the first point of contact for guests and members.
- Recommend hotel services and experiences that suit individual wellness preferences.
- Coordinate and manage bookings and reservations.
- Answer questions related to memberships and provide clear support.
- Take a proactive approach to resolving guest and member needs before they become issues.
- Contribute to a welcoming, high-quality experience throughout the guest journey.
Qualifications
A diploma or equivalent qualification in Hospitality or Tourism Management is required.
Additional Information
Only Saudi nationals are eligible for this position.