Community Lead at Iconic Offices, Dublin

About Iconic Offices

Founded in 2013, Iconic Offices stands as the leading provider of design-focused flexible workspaces across more than 15 prime locations within Dublin city centre. We offer bespoke office solutions catering to a wide range of businesses from startups to established corporations, with accommodations for anywhere between 1 and 500 desks.

Role Overview

The Community Lead position demands a determined, exceptionally organised, and customer-centered professional passionate about networking and service excellence. This role offers a vibrant environment to gain valuable experience within a top-tier organization.

Key Responsibilities

• Manage and champion the front of house operations, enhancing client interactions and delivering superior customer service.
• Coordinate and arrange both internal and external meetings as needed.
• Foster and sustain strong relationships with clients and internal teams.
• Assist with daily operational tasks including monitoring inventory, managing stock, ensuring cleanliness standards, and performing building audits.
• Organize and support community engagement events.
• Deliver prompt and efficient service to all clients.
• Understand client requirements thoroughly and reflect these needs effectively within the workspace environment.
• Perform additional duties pertinent to the role as assigned.

Required Skills and Experience

• Prior experience in office administration or customer service; background in hospitality or retail is advantageous.
• Excellent verbal and written communication capabilities.
• Strong attention to detail coupled with multitasking ability.
• Proficient in cultivating and maintaining solid business relationships.
• Effective time management and organizational skills.
• Basic IT proficiency including troubleshooting common issues.