Communications Manager

About Axia Women’s Health

Axia Women’s Health is a large, community-based women’s health network serving patients across New Jersey, Pennsylvania, Indiana, and Kentucky. With more than 400 providers working from nearly 150 locations, the organization focuses on delivering a more connected, caring, and forward-thinking healthcare experience. Its services include OB/GYN care, breast health, high-risk pregnancy care, urogynecology, behavioral health, and fertility. The organization has been recognized by Castle Connolly as the #1 Physician Practice for Women’s Health and has also been certified as a Great Place to Work for five straight years.

Role Overview

Axia Women’s Health is seeking a Communications Manager to join its Marketing team in Greater Philadelphia. This position is focused on strengthening patient growth, improving brand perception, and keeping the organization aligned through strategic messaging, scalable content creation, and updated communications practices. The role covers both internal and external communications across social media, blog content, email, public relations, and employee communications.

The Communications Manager will work closely with Marketing, Operations, Digital, and clinical leaders to shape messaging and content that support organizational goals. The role also includes helping modernize content production through practical use of AI-enabled tools and workflows.

External Communications and Content Strategy

• Drive messaging and content planning across marketing channels such as the blog, social platforms, email, and patient-facing communications.
• Create and maintain editorial calendars that reflect business priorities, seasonal campaigns, and opportunities to attract new patients.
• Work with the Digital Marketing team to uncover content opportunities based on patient behavior, search trends, campaign results, and SEO requirements.
• Oversee creation of blog articles, email copy, patient education content, and social posts, using AI-based content tools where suitable.
• Handle day-to-day management and tracking of organic social media across Axia Women’s Health brands and channels.
• Coordinate with freelance creative partners to produce content assets and related creative materials when needed.
• Support website copy revisions and messaging improvements in collaboration with Digital Marketing.

Internal Communications

• Plan and deliver employee communications such as internal newsletters, leadership updates, town hall materials, talking points, and other staff-facing messaging.
• Improve internal communication processes to make them more efficient and reduce unnecessary communication load.
• Partner with stakeholders across departments to keep messaging consistent for major initiatives and announcements.

Public Relations and Brand Support

• Assist with responsive public relations needs alongside leadership and outside agencies or resources when required.
• Support crisis communications efforts with leadership, Operations, Legal, Compliance, and outside partners as needed.
• Help create and coordinate messages, talking points, and communication plans for sensitive or urgent organizational issues.
• Contribute to messaging and communication materials for organizational initiatives, provider announcements, new services, and strategic priorities.
• Keep brand voice and message consistency aligned across communication channels.

AI and Process Innovation

• Support the rollout and improvement of AI-driven content creation tools and workflows within Marketing.
• Look for ways to make content production faster and more efficient while protecting quality and brand standards.
• Help build templates, processes, and playbooks that can be reused at scale.

Supervisory Scope

• This position may supervise interns, freelancers, agencies, or other outside partners supporting communications and content work.

Experience and Education

A bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or a related discipline is required. Candidates should bring at least 5 years of relevant professional experience. Prior experience in content strategy, communications, or social media management is required, while healthcare or multi-location consumer services experience is preferred.

Skills

• Excellent written and verbal communication
• Strong editing and copywriting ability
• Social media content planning and channel management
• Familiarity with AI-based content tools and workflows
• Project coordination and time management
• Ability to juggle multiple deadlines and priorities
• Cross-functional collaboration
• Careful attention to detail
• Comfort handling sensitive or fast-moving communications
• Experience working with vendors or freelance contributors

Benefits

• Full-time benefits start on the first day of the month after joining, with multiple medical plan choices available.
• Additional coverage options include dental, vision, supplemental life insurance, FSA, HSA with employer contribution, identity theft protection, long-term care, pet insurance, and more.
• 401(k) matching is available after 1 year.
• PTO is generous, with extra time off available for volunteering.
• Life insurance, short-term disability, and long-term disability are paid by Axia.
• Free counseling support is available for employees and family members, including parents and parents-in-law.
• Employees can access discounts on hotels, theme parks, gym memberships, and more through the Great Works Perks Program.

Eligibility and Work Authorization

Applicants must be currently authorized to work in the United States on a full-time basis. All hires must complete the required employment eligibility verification process at the time of hire. Axia Women’s Health states that it welcomes people of all backgrounds and identities and does not discriminate based on gender, race, ethnicity, ability, or sexual orientation.