Commercial Operations Director

Overview

This opportunity is for a Commercial Operations Director based in Italy and posted on behalf of a partner organization that handles applications and all subsequent hiring steps. The role is a senior leadership position within a purpose-led business operating across EMEA, focused on a specialized unit in medical devices regulatory services.

The position blends strategic commercial leadership with direct execution. It is centered on expanding revenue, improving operational performance, and deepening long-term relationships with customers and stakeholders. The successful candidate will guide commercial teams across multiple countries, align local activity with regional priorities and global goals, and help drive market growth through disciplined planning and strong execution.

Key Accountabilities

• Set the commercial direction for the medical devices regulatory services business across EMEA, making sure plans support both growth and profitability goals.
• Deliver revenue growth, expand the market footprint, and improve sales outcomes through structured planning, execution, and performance reviews.
• Develop and protect strong relationships with major customers, sector stakeholders, regulators, and strategic partners.
• Spot new business prospects, partnerships, and commercial initiatives that can create sustainable long-term value.
• Lead, coach, and grow regional commercial teams while building capability, engagement, and future succession strength.
• Own forecasting, budgeting, and business-planning processes, with close attention to KPI tracking and performance management.
• Work in close partnership with global and regional teams to support smooth delivery and a strong customer experience.
• Improve commercial operations through process refinement, efficiency gains, and continuous improvement initiatives.

Requirements

• At least 5 years of experience in sales, business development, or commercial leadership, preferably in medical devices, regulatory services, or quality assurance.
• A solid history of growing revenue, achieving commercial targets, and running effective business operations.
• Proven ability to lead, organize, and develop high-performing international teams.
• Strong business judgement, strategic thinking, and a customer-focused approach.
• Experience with budgeting, forecasting, and planning in a complex multi-market setting.
• Excellent communication, negotiation, and stakeholder-management skills, including engagement with senior executives.
• Good understanding of market dynamics in regulated industries such as medical devices or healthcare-related services.
• A bachelor’s degree in Business, Life Sciences, or a related discipline; an MBA or similar advanced qualification is considered an advantage.

Benefits

• Competitive pay package with base salary and performance-linked incentives, adjusted by country.
• Remote-first working arrangement with flexibility across the EMEA region.
• Comprehensive benefits, including healthcare coverage.
• Opportunities for professional growth, leadership development, and international career progression.
• Exposure to global markets and collaboration across industries.
• A mission-driven workplace focused on innovation, sustainability, and positive societal impact.
• An inclusive, collaborative culture that encourages ongoing learning and career advancement.

Application and Hiring Notes

This role is managed by a partner company, which will review applications and handle the next stages of the hiring process. An AI-supported matching process may be used to assess applications against the role’s main requirements and create a shortlist for the hiring team. The partner company then manages interviews, assessments, and the final decision.

Data Privacy Notice

By submitting an application, candidates acknowledge that their personal data may be processed to assess candidacy and shared with the hiring employer, in line with applicable data protection laws, including GDPR. Applicants may exercise rights such as access, correction, deletion, and objection. AI tools may also support parts of the recruitment workflow, including resume review and response analysis, but final hiring decisions remain human-led.