Commercial Inbound Sales Closer - Work From Home

About the role

REM Waste is a UK waste management business with a network of more than 750 suppliers across the country. The company is growing its commercial team and is looking for a Commercial Inbound Sales Closer to manage incoming calls from trade and commercial customers such as builders, groundworkers, roofers, and contractors. There is no cold calling in this position. Your job is to handle the inbound enquiry, understand the customer’s needs, close the sale, and develop the account further.

This is a consultative sales role, not a simple order-processing position. The strongest candidates will quickly identify what the customer is actually working on and recommend the most suitable solution.

Key responsibilities

• Answer inbound calls from trade and commercial customers looking to book skips and grab hire
• Work out who the customer is, what type of project they are handling, and the likely scale of the job
• Complete the sale during the call
• Move customers onto the company’s commercial ordering platform and earn commission for each successful conversion
• Recommend suitable add-on products for the job, including aggregates, stone for backfill, diggers, welfare units, chutes, and related items
• Manage follow-up activity and pipeline updates in HubSpot

Candidate profile

• At least 3 years of experience in B2B, commercial, or trade-based phone sales
• Comfortable uncovering customer needs, closing business, and growing accounts rather than only taking orders
• Able to hold a consultative sales conversation and identify upselling opportunities
• Organised and consistent with CRM usage and follow-up discipline
• Self-directed and able to work toward targets independently

Who this role is not suited to

• People who only take orders without influencing the sale
• Candidates whose experience is limited to B2C sales and who are not confident speaking with commercial customers
• Those who need close daily supervision to stay productive

What is offered

• Competitive base pay plus uncapped commission on completed sales and platform conversions
• Full on-target earnings will be discussed in the first interview
• Permanent remote working from home
• Immediate joining available

Working arrangement and logistics

This is a full-time role with a 5-day working week on a Monday to Saturday rota, covering 08:00 to 17:00 BST.

You will work as a freelance contractor under a UK contract and invoice monthly for your base pay and commission. Payment will be made monthly to your bank account. A suitable quiet workspace is required.

You must have your own computer that is no older than 2 years and has at least 8 GB RAM, so the calling software can run reliably and calls do not disconnect. A call-centre style headset with microphone and dedicated fibre broadband are also required.

Fluent, clear spoken English is essential. Previous phone sales experience in the UK market is preferred.

Final note

If you can close commercial inbound enquiries and expand an account in the same conversation, this could be a strong fit.