Clinical Admin Officer

Role overview

Frimley Health NHS Foundation Trust is hiring a Clinical Admin Officer to support the Oncology service at Wexham Park Hospital. This is a permanent full-time position with a working pattern of 37.5 hours per week. The post is well suited to someone with solid administrative experience, strong planning abilities, and a constructive attitude toward change.

In this position, you will work alongside consultants and junior doctors, helping ensure that patient records, correspondence, and administrative processes are completed accurately and in line with Trust expectations.

What you will do

• Support consultants and junior medical staff with day-to-day clinical administration, making sure documentation and patient data are entered correctly and follow Trust procedures.
• Provide general administrative support to the department.
• Organise your own workload using suitable planning tools, manage time effectively, and escalate any expected delays in meeting deadlines.
• Handle urgent correspondence, medico-legal documentation, and other ad hoc requests from consultants in accordance with Trust policies.
• Collect, organise, and use information relevant to your duties while maintaining confidentiality at all times.
• Respond to questions from colleagues, GPs, and patients in a prompt and professional way.
• Maintain secure storage systems for all resources, including digital information.
• Open incoming mail quickly, match it to the correct medical records, distribute post to consultants where needed, and scan/upload relevant patient documents into the Trust’s electronic patient record system.

Right to work / visa note

This role is not eligible for Skilled Worker visa sponsorship. Applicants must already have the right to work in the UK for the entire contract period.

About the employer

Frimley Health NHS Foundation Trust is an inclusive employer that values diversity and has achieved Gold status under the Armed Forces Employment Recognition Scheme. The Trust offers strong development opportunities, including professional, leadership, management, and clinical training.

The organisation promotes work-life balance and encourages flexible working where possible, aiming to meet both staff needs and service requirements.

The Trust serves a population of more than 900,000 across Berkshire, Hampshire, Surrey, and South Buckinghamshire. Its long-term strategy, FHFT 2030, focuses on becoming the best place to receive care and the best place to work in the NHS. Guided by values such as excellence, teamwork, future focus, and compassionate healthcare, the Trust is investing in new facilities, digital systems, and sustainability initiatives, including a new hospital at Frimley Park, expanded diagnostics and inpatient capacity, a £100m Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m maternity upgrade. The organisation is also advancing its NHS Net Zero plans, embedding greener practices and digital innovation such as the Epic electronic patient record platform launched in 2024.

Qualifications and experience

• Education to GCSE standard, or an equivalent level of experience.
• ECDL or an equivalent qualification.
• NVQ Level 3 in Administration, or equivalent practical knowledge.
• Previous work in an office environment is preferred.
• Confidence using common software packages such as Microsoft Word, Excel, and PowerPoint is preferred.
• Experience working as part of a team is preferred.
• Knowledge of medical terminology is preferred.
• Prior experience in an office setting is required.
• Experience using current software applications, including Word, Excel, and PowerPoint, is required.
• Experience contributing within a team is required.
• Experience in the NHS, whether in a hospital, private practice, or GP setting, is desirable.
• Call centre experience is desirable.

Skills and knowledge

• Strong logical thinking, especially when handling routine or sensitive information.
• Basic numeracy and literacy.
• Clear and confident communication skills.
• Ability to work with limited supervision.
• Familiarity with hospital information systems is desirable.
• Understanding of medical terminology is desirable.

Additional information

Further details about duties and requirements are available in the attached job description and person specification documents. The Trust also emphasises its commitment to inclusion, staff development, flexible working, sustainability, and digital improvement.