Clinic Receptionist - Ophthalmology Department

About the Role

Northampton General Hospital NHS Trust is seeking to fill three part-time receptionist positions within their busy Ophthalmology and Orthoptic Department. These roles involve providing administrative and reception support to our dedicated team and contributing positively to patient care and office efficiency.

Position Breakdown

• Two receptionists working five days per week
• One receptionist working two days per week

Key Responsibilities

The responsibilities include supporting the administration team and medical secretaries by preparing medical notes, organizing and filing documentation to maintain up-to-date patient records, and handling a range of administrative and reception duties in line with the job description.

Candidate Profile

We are looking for individuals who are organised, committed, and able to function well both independently and as part of a team. The ideal candidates will excel in multitasking within a fast-moving, dynamic setting, enjoying interaction with patients and colleagues, and embracing a varied workload to enhance the overall patient experience.

Skills and Attributes

• Strong organisational capabilities and excellent communication skills
• A professional, approachable, and friendly demeanor
• Ability to prioritise tasks effectively and manage a busy reception area
• Confidence to work proactively on your own initiative as well as collaboratively within a team
• A flexible, positive attitude towards work challenges and change

Additional Information

Please be aware that the vacancy may close earlier than the advertised closing date if there is a large number of applications. Due to the volume of applicants, feedback cannot be provided to those not shortlisted.

A helpful level of IT proficiency is required for accurate and efficient work in a busy environment. While previous experience with NHS computer systems is advantageous, full training will be supplied to successful candidates. This is a great opportunity to join University Hospitals of Northamptonshire, a major regional employer committed to innovation, service excellence, and continuous improvement in healthcare delivery.

Our Values and Inclusivity

At University Hospitals of Northamptonshire, we uphold the values of compassion, accountability, respect, integrity, and courage. We actively encourage applications from individuals who mirror these values and are passionate about providing exceptional patient care.

We embrace diversity and inclusion and welcome applicants from all backgrounds, especially from underrepresented groups including Black, Asian and Minority Ethnic (BAME) people, individuals with disabilities, and LGBTQ+ community members.

Contact for Further Information

For informal enquiries or further details, please reach out to Martha Tull, Service Support Manager, at 01604 544705 or via email.