Clinic Clerk/Receptionist - Urology

Overview

Aneurin Bevan University Health Board invites applications for the role of Clinic Clerk/Receptionist within the Urology department. This part-time position supports the urology team, including the urology day case unit at Royal Gwent Hospital and provides coverage for D2West, the urology elective ward. The role belongs to the Division of Surgery but may require supporting other divisions as necessary.

Key Responsibilities

• Provide professional and reliable clerical and reception support to urology patients and staff.
• Manage administrative duties with strong organisational skills and meticulous attention to detail.
• Operate hospital information systems with training provided.
• Communicate effectively with patients and team members, maintaining high standards even under pressure.
• Exhibit adaptability to meet the changing needs of the department and service.

Candidate Requirements

• Demonstrated extensive experience in administration and receptionist roles.
• Proficient IT skills, particularly with hospital IT systems and Microsoft Office packages.
• Excellent interpersonal and communication abilities to liaise efficiently within a healthcare environment.
• Welsh language skills are considered an asset, though candidates fluent in English are equally encouraged to apply.

Additional Information and Support

Applications from individuals with protected characteristics, including disabled and neurodiverse applicants and members of the Armed Forces community, are strongly encouraged. Welsh language applications will be treated with equal consideration as English ones.

Applicants needing adjustments for the recruitment process or requiring documents in alternative formats (e.g., large print or braille) should contact the recruiting manager or Aneurin Bevan University Health Board's recruitment team.

The organisation promotes flexible working opportunities and maintains a smoke-free environment across all premises by law.

Conditional offers and information packs will be sent by email to successful candidates post-interview. Candidates are advised to apply promptly as the vacancy may close at any time and to monitor their email for recruitment correspondence.

About Aneurin Bevan University Health Board

Serving the Gwent region, ABUHB is an award-winning NHS organisation staffed by over 14,000 employees and volunteers. It delivers high-quality, compassionate care spanning hospitals, GP surgeries, community services, and mental health care. Its strategies emphasize prevention, health equity, and strong community partnerships. The Health Board fosters an inclusive workplace culture guided by values of kindness, integrity, and respect, supporting staff development and work-life balance.

Remuneration

The position is compensated according to the NHS Band 3 salary scale, which will be updated in August 2026, backdated to April 2026 as applicable, reflecting the NHS Agenda for Change pay award for 2026/2027.