Claims Submission Specialist - 11 Month Fixed Term Contract at UPMC Cleaboy Office

Role Overview

UPMC is seeking a Claims Submission Specialist for an 11-month fixed term contract located full-time at the UPMC Cleaboy Business Office in Waterford. The specialist will join an integrated Access to Care team that manages administrative support services across UPMC healthcare facilities. The role demands agility, diligence, and organizational skills to contribute to delivering life-changing medical services to patients and communities.

Key Responsibilities

• Process all private and public insurance claims efficiently.
• Manage unbilled claims and collaborate with business partners to ensure timely and accurate submissions.
• Address and resolve inquiries from internal and external partners related to claims.
• Assist the claims submission team with ongoing projects.
• Handle patient queries regarding claims processing.
• Gain comprehensive understanding of private health insurance and verification processes.
• Maintain effective communication with stakeholders, including patients and staff.
• Provide broad administrative assistance to support the smooth operation of services.

Qualifications and Experience

• Minimum of one year experience in a similar administrative role.
• Relevant Business or Secretarial qualification.
• Proficient with Microsoft Office applications.
• Experience with healthcare systems such as iPims is advantageous.

Salary and Working Hours

The salary range is €30,500 to €43,273 annually, aligned with a full-time permanent contract of 39 hours per week.

Employment Terms and Benefits

This job description outlines the primary duties and may evolve with business needs. UPMC values diversity and promotes an inclusive culture.

• Fully paid maternity and paternity leave.
• Competitive pension plan.
• Company-funded death in service benefit at three times salary.
• Critical illness coverage for employees up to age 66.
• Performance recognition through the annual ACES program.
• Enhanced annual leave up to 27 days and flexible working arrangements.
• Opportunities for career development and learning advancement.

About UPMC

UPMC is a global academic medical center based in Pittsburgh, affiliated with the University of Pittsburgh Schools of Health Sciences. It advances health care worldwide through innovation, research, and education. UPMC International operates hospitals and ambulatory centers in Italy, Ireland, and Croatia, delivering specialty services including cancer care and sports medicine.

In Ireland, UPMC has provided healthcare services in the South East since 2006 across multiple hospitals and clinics with a growing network offering outpatient and radiotherapy services, as well as a national Concussion Network and a Global Technology Operation Centre.