Chief of Staff to the COO

About the Opportunity

This role is for a Chief of Staff partnering closely with the COO at a forward-thinking platform dedicated to enhancing democracy worldwide. The ideal candidate will act as a senior strategic operator, driving the execution of high-priority initiatives within the organization's Operations function. This position translates strategy into actionable plans, clarifies operational goals, and supports the COO in focusing on critical, high-impact decisions.

The organization is pioneering a democratic platform that harnesses AI to empower citizens and unite diverse political perspectives to develop shared civic solutions. Its flagship petitions platform attracts millions yearly and is undergoing a complete rebuild to turn individuals into effective civic leaders. Additionally, a new platform is near launch to highlight issues with broad public consensus, mobilizing extensive civic engagement nationwide.

Joining means becoming part of an expanding team bridging technology and social impact, dedicated to fostering stronger democracies globally.

Key Responsibilities

• Serve as a trusted extension of the COO by foreseeing information needs, rigorously evaluating decisions, and preparing thorough briefings that advance budget processes, policy deliberations, and top strategic priorities.
• Develop and uphold the operational rhythm that ensures the COO and Operations leadership remain prioritized, well-prepared, and accountable, from weekly cycles to annual strategy planning.
• Represent the COO credibly in cross-departmental settings, facilitate leadership forums including executive meetings and retreats, and maintain progress when the COO is unavailable.
• Promote operational excellence through auditing and enhancing key processes to guarantee disciplined execution within the Operations function.

Essential Competencies

• Strategic Judgment: Grasp organizational priorities, linking immediate tasks to long-term goals, and exercise sound decision-making amidst complex variables.
• Operational Leadership & Execution: Design and manage systems that keep the COO's office and Operations focused and effective; possess expertise across operations domains such as finance, HR, or legal rather than solely consulting or project management.
• Executive Communication & Influence: Expert at simplifying complex information for diverse audiences, crafting briefing materials that enable decision-making, and persuading senior leaders without formal authority.
• Relationship Building & Collaboration: Quickly build trust and robust partnerships across senior teams to foster alignment and teamwork.
• Interest in AI and Adaptability: Enthusiastic about AI’s potential impact on organizational operations, eager to learn new tools, with a systems thinking approach and growth mindset.

Experience Requirements

• 7 to 10+ years of experience in operational, strategic, or Chief of Staff roles within dynamic tech or mission-focused organizations.
• Proven track record supporting or collaborating directly with top executives such as COOs or CEOs.
• Previous roles as Chief of Staff, Head of Operations, or Strategy/Operations lead demonstrated.
• Operational background encompassing finance, people management, legal, or similar areas, beyond general consulting or strategy.

Additional Information

This is a full-time position available to candidates based in the US, Canada, Argentina, Brazil, or Mexico.

Annual compensation ranges by location as follows: USD $187,500 to $220,000 (US), CAD $188,500 to $206,500 (Canada), ARS 94,031,500 (Argentina), BRL 373,500 (Brazil), and MXN 1,609,500 (Mexico). Benefits vary depending on location.

The selection process includes recruiter screening, hiring manager interview, take-home assignment, team interviews, executive interview, reference verification, and final offer.

The organization values diverse experiences and backgrounds and encourages all qualified candidates, even if not meeting every criterion, to apply.

Committed to equal opportunity employment and providing reasonable accommodations during recruitment; applicants with disabilities should notify recruiters if needed.

Demographic data collection is voluntary and anonymized, not affecting hiring decisions.

Although global, applications and communications are requested in English.