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Chat Support Executive - Banking Process
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 25,000 – INR 28,000 / month
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Education
- Graduate
- Eligibility
- Graduates with at least 6 months experience in chat support or banking processes and a CIBIL score of 680+
- Resume
- Required to apply
Where you'll work
Job description
About the Role
We are seeking a dedicated Chat Support Executive to join our banking process team located in Goregaon, Mumbai. This role involves providing exceptional customer assistance via chat in a fast-paced banking support environment, ensuring high-quality service and customer satisfaction.
Responsibilities
- Respond promptly and accurately to customer inquiries through chat platforms.
- Uphold excellent standards of customer service and satisfaction.
- Adhere strictly to defined process guidelines, compliance norms, and quality benchmarks.
Eligibility Criteria
- Candidate must have completed graduation.
- At least 6 months of experience in chat support or in the banking sector is required.
- Applicants must have a minimum CIBIL score of 680.
Compensation and Benefits
- Monthly take-home salary of ₹28,000.
- Provision of one-way cab service for employees.
Work Schedule and Additional Details
- Work schedule includes a 5-day work week with 2 weekly rotational offs.
- Shifts rotate 24x7, including night shifts.
Additional Information
For more information, contact HR: Joel at 95618 71445.